UniBank chooses Jack Henry SilverLake

Source: Jack Henry & Associates

The Jack Henry Banking division announced today that UniBank has selected its SilverLake core processing system to provide enterprise-wide automation.

This Massachusetts -based bank, which has more than $1.2 billion in assets, will implement SilverLake through Jack Henry Banking's outsourced offering.

According to Ryan Buckley , chief information officer of UniBank, "We had reached the point where our long-time information and transaction processing system was limiting our ability to easily and effectively execute our strategic business plan. We identified specific opportunities to improve our commercial lending, retail delivery, and branch operations with state-of-the-art technology. We also identified the material benefits that a highly integrated enterprise-wide technology platform would deliver. We retained an international consulting firm, clearly defined our goals for a new technology platform and partner, and launched an extremely detailed evaluation which included an extensive RFP and a significant number of vendor meetings and product presentations. Our thorough evaluation identified SilverLake and the complementary solutions provided by Jack Henry Banking as the ideal platform for our bank's long-term technology needs. Our visits with multiple banks already automated by SilverLake and our attendance at the 2011 Jack Henry Banking Education Conference further validated our findings. We expect our conversion to SilverLake will be an important milestone for our bank."

Stan Viner , general manager of sales for Jack Henry Banking, said, "It is extremely rewarding when banks conduct extensive competitive evaluations and ultimately entrust their business to our technology. The addition of UniBank to our growing roster of mid-tier clients is especially rewarding for several reasons. It was one of the most thorough evaluations we have participated in considering the time and resources they invested in the process. Also, several of the key decision makers had joined UniBank from some of the nation's largest banks and clearly had high expectations for the levels of automation and integration they expected the new technology platform to deliver. We are excited to convert UniBank and to support its progressive business strategy with SilverLake's deep functionality and customization capabilities."

In addition to SilverLake, UniBank will initially implement an array of Jack Henry Banking's complementary solutions including ArgoKeys Branch Sales Automation; the Synapsys sales, marketing, and customer service solution; the Opening Act online deposit and loan account opening solution; components of the jhaPassPort ATM and debit card transaction processing platform; Yellow Hammer Fraud Detective; and Yellow Hammer BSA. UniBank is an existing user of Jack Henry & Associates' Synergy Enterprise Content Management (ECM) solution and iPay Consumer Online Bill Pay. 

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