TEKchand, a provider of ATM channel management solutions, today announced that AllSouth Federal Credit Union has licensed TEKchand's ATMLive Manager Platform for managing content and electronic journals on both their legacy and Windows ATM deployments.
TEKchand's platform combines a powerful remote distribution system with an intuitive web-interface to enable ATM screen changes for marketing messages, and a complete solution for uploading, viewing, and managing electronic journal data in a multi-vendor ATM network.
"We evaluated the options available and had three specific ROI criteria that had to be met; a single application to remotely manage both ATM screen content and electronic journals, one that would work across our entire ATM infrastructure, both legacy Fujitsu and newer NCR ATMs, and lastly, the chosen solution must be easily implemented without a resource commitment from our internal staff," commented Maude Goodson, AllSouth's ATM System Administrator. "With TEKchand's comprehensive application suite and appliance-based delivery model, we did not have to deploy multiple solutions from different vendors to meet each specific need and implementation was easy. TEKchand really stood out among the alternatives."
TEKchand offers its clients a range of applications to meet specific needs. From content management and terminal management to transaction personalization and targeted marketing, each application can be implemented as part of a comprehensive program or individually customized to meet the needs of each client.
"AllSouth needed a partner that could provide a multi-vendor solution that is expandable, yet easy to purchase, implement, use and most of all, afford," said Rajeev Bahri, Managing Director of TEKchand, LLC. "With our appliance delivery model, ATMContentProTM, we were able to implement a packaged solution of hardware, operating software, application software, firewalls and database functionality so AllSouth could be up and running with minimal resources."
TEKchand expects more financials institutions to discover the benefits of its product platform, "we are seeing an influx of inquiries by banks and credit unions for specific solutions to solve immediate legacy ATM needs, but with an eye to the future and with the caveat that the chosen solution must apply across their entire deployed ATM base," Bahri adds, "this is the core value that we can provide."