Retail banks in the UK will have to shake themselves out of a state of customer experience complacency if they are to stave off the threat of newer, disruptive entrants to the industry in the next few years, according to research conducted by Redshift Research.
Alan Trefler, Founder and CEO of Pega, talks about customer empowerment and the need for banks to ensure they have a consistent approach to customer onboarding, engagement and management.
Pegasystems Inc. (NASDAQ: PEGA), the software company empowering the world’s leading enterprises with strategic business applications, and DLA Piper, a leading global law firm and regulatory advisor, have collaborated to assist Pega in offering new software capabilities enabling financial institutions to reduce the time and costs associated with managing rapidly evolving laws and regulations.
Pegasystems Inc. (PEGA), the software company empowering the world's leading enterprises with strategic business applications, has been selected by Royal Bank of Scotland (RBS) for customer decisioning.
Pegasystems (NASDAQ: PEGA), the software company powering the digital enterprise with Better Business Software, today announced that The Master Trust Bank of Japan, Ltd (MTBJ), headquartered in Hamamatsu-cho, Minato-ku, Tokyo, has rolled out a new custodial account management system built on Pegasystems' Build for Change platform.
Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM), and a leading provider of Customer Relationship Management (CRM) solutions, today announced the latest version of its industry-leading Smart Dispute for Issuers solution.
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, along with Pegasystems (NASDAQ: PEGA), the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions, and DLA Piper, a global law firm and leading regulatory advisor, today announced a joint compliance offering for financial institutions that are subject to the US Foreign Account Tax Compliance Act (Fatca)(1).
Pegasystems (NASDAQ: PEGA) today announced financial results for the fourth quarter and year ended December 31, 2011. GAAP revenue for 2011 increased 24% to $416.7 million compared to 2010.
Pegasystems (NASDAQ: PEGA), the leader in Business Process Management (BPM) and software for customer centricity, today announced a significant upgrade to its customer relationship management (CRM) offerings for financial services.
Pegasystems (NASDAQ: PEGA), the leader in business process management (BPM) and software solutions for customer centricity, announced the latest version of Pega BPM.
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