EPL and TRG Mobilearth announced their collaboration to offer the next wave of e-banking technology to credit unions.
"We recognize that members of all ages are constantly on the go, technology dependent and a growing number avoid conducting business at a branch and simply do it because they have to. Mobile banking is a huge opportunity for credit unions because it is a scalable, cost effective member convenience. We were looking for a partner and were drawn to Mobilearth for many reasons," says Todd Proulx, EPL's Vice President of Business Development. "Their approach to mobile banking is easy-to-use, cost effective and flexible. In addition, their culture and commitment to service strongly aligns with our own. We are excited to team up with Mobilearth to offer this emerging important member service."
TRG Mobilearth Inc. has developed a range of products that allow customers the ability to perform standard banking functions from their mobile devices. Account transaction and system generated alerts, multi-factor authentication, a portal page on the mobile phone for marketing as well as standard banking functions (account balances, transaction history, bill pay, and transfers) are available by mobile phone, PDA and computer.
In addition to the standard mobile browser channel, Mobilearth also has a text channel using SMS to give customers real time banking information. Customers can text in for balance and history information; this channel can be used by a marketing department to create custom text promotional campaigns.