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Location
London
Member since
2008
Writes about
Security Payments

Michael's blog archive

2017 (1) 2013 (1) 2012 (3) 2010 (3) 2009 (2)
Michael Wright

Michael Wright

ex-CEO, NED at Tilte, Taxd, Welleasy
Message Message me Posts: 10 Comments: 38
Bio Michael is the founder and ex-CEO of Striata, a leader in Secure Document Delivery. Striata, a global eDocuments, eBilling and eMarketing software application developer and services specialist, was acquired in 2020. Career History Prior to Striata in 1999, Michael was the managing director of VWV Interactive. Michael began his working career with PricewaterhouseCoopers where he became a principal manager in the Consulting & Assurance Services (CAS) and was responsible for Internet Strategy & Services.

Blogs

 

Counter Point to 'Banks are Struggling with Email'

02 Feb 2017

John Safa's opinion piece entitled 'Banks are struggling with email' presented a single lens to the topic. Here is an alternative viewpoint. Banks are not 'struggling' with email, indeed they are increasingly embracing the reach and ubiquity of email as a core communication tool for the always-on world. It is almost impossible to engage with elect...

 

Google, Digital Mailboxes and the long tail of eBilling

28 Feb 2013

I'm actively following the PR hype about Digital Mailboxes (you know - one place to get/save all my financial documents) – just waiting for Google (through Gmail) to announce its intentions in this space. Indeed, I'm somewhat perplexed that it hasn't already done so. Perhaps it's just following a similar strategy to Volly (that has again postponed...

 

The 2012 Billentis eBilling, eInvoicing Report

26 Apr 2012

The essence of 2012: Billentis eBilling & eInvoicing Report The 2012 Billentis eBilling & eInvoicing Report has been released. This is my interpretation of the findings as well as some of the highlights of the report. The report shows a predictable reduction in paper and a corresponding increase in electronic billing and invoicing. Email bi...

 

eBilling adoption rates, what's a realistic goal for 2012?

15 Mar 2012

As an eBilling practitioner, the bad news is that you are probably falling short of your target numbers. The good news is that it’s not your fault - but this may not prevent you from getting the axe. Board level expectations of 15% eBilling adoption per annum are normal. In today’s connected society where we are online more than offline and 'going ...

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Michael is Commenting on

Moven to wind down consumer unit as spin-off funding withdrawn

  Brett - I wish you all the best with the primary strategy.- The number of established businesses that will hit the wall due to this black swan event will be astronomical and leave a swath of individual misery and destruction. If you can keep the team together and act with kindness and compassion it will be long remembered.

30 Mar 2020 Reply Read article

Email isn’t fit for purpose for sending confidential information

  Hi John, I have penned a counter point to your views on email in banks. Whereas your views may be focused on the use of email internally - my views are focused on the use of email externally. regards - Mike

02 Feb 2017 Reply Read article

Google preps Gmail bill payment feature

  Being in a business that already sends email bills to Gmail customers - I believe that this would be a great service, however having asked 10 different Googlers about this, it would seem that it is buried deep in the back corridors and not yet close to being a public offering, a 'concept' is a better description. Manilla, Zumbox and Doxo all found that working with billers to get data in a uniform format is problematic - as is trying to find a business model to make this work. Potentially having alternative motives for gathering the data (i.e. to better target ads to the customers) could be a better idea than charging the billers for the pleasure. Roll on the Pony Express...

26 Mar 2015 Reply Read article

Paper trumps online for better financial management - research

  Whatever your personal preference about the form and format of customer communications, I take issue with the name of the campaign bankrolled by the paper and print industry and roping charities to claim legitimacy. "Keep me posted" is a biased starting point for what is purported to be a customer centric, pro-choice campaign.  I fully support giving customers a choice - but then campaign for that noble goal - not for a singular alternative that harks back to the dark ages.

13 Feb 2015 Reply Read article