Gary Wright


 
EBAday

Tesco's beginning to look bank like


I have written on the topic of high street stores entering banking before but it's now looking certain that Tesco will be the first to go the whole hog. The Chief Executive Sir Terry Leahy appears to be on a mission to utilise the many assets of Tesco and notably their Clubcard with all its client data, to take advantage of the gaps opening up, as bank after bank goes to the wall or in most cases is encumbered by legacy.

Legacy systems and legacy people can be a huge burden for a business in the fast changing world of financial services. Tesco's will have a huge advantage over most banks by coming in squeaky clean, with a brand and an image recognised by ‘Joe Public' as trustworthy, and that is massive plus in the current climate.

Although Tesco will be limited in its financial services capabilities initially, I can see no reason why with astute management and a desire to build a new type of bank, which makes use of new technology, concentrates on clients and their protection, it will not shake the remaining banks to the core. This could be a significant element of the restructuring of financial markets, the replacement of banks that have failed and how the future might not look so bad after all.

If Tesco are the first, who will be second?




 
Comments
 
29/01/2009 11:01:35 Elton Cane, Independent - Brisbane added:

Given WalMart's strategy of growing its financial services arm in the US I wouldn't be surprised if it renewed its push to get a full banking license over there. It withdrew an application for a license in June 2007 amid strong lobbying and protests from the US credit unions and banks. But back in September it applied for a license in Canada, and I believe the decision is still pending.

Its UK subsidiary ASDA currently has a financial services arm, but its model is currently just being an introducer to a range of partner financial institutions. Interestingly, its partner for internet savings is Bradford & Bingley. I suspect they haven't made many introductions recently.

But I wouldn't be surprised if they were looking at Tesco and thinking about emulating its push into product origination as well as distribution.

An interesting fact about WalMart: It pays the wages of 1 in every 235 people in the US (1.3 million total). Leaving aside its massive customer base, this gives it a healthy headstart of captive financial services customers.

 
29/01/2009 11:57:08 Gary Wright, BISS Research - London added:

Great comment Elton

I think they look a very likely entrant too

 
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