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Gary Wright
Archive for: June, 2010
Gary Wright - BISS Research - London | 18/06/2010 | 2319 views
Whatever happened to the customer is always right?
If there is one thing financial services organisations should always do, it is to actively maintain their client relationships. It is a core function and can make or break a firm. However, in recent years, it has seemed as though many firms have been more concerned with profits and less about the needs of their clients. Any number of people can rel...
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Dealing rooms, Online banking
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