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Innovation in Financial Services

Archive for: May, 2009

Rajeev Nair - Accenture - Bangalore | 28/05/2009 | 2588 views

Trust - A Turmoiling Trait ?

Surveys in this phase of turmoil (recovery?) indicate that the customer priorities for choosing Banks are "Financial stability”, "Trust" and "customer focus" of Banks- Interpersonal relationships to the fore as crisis erodes trust in banks . The term stability of a bank was never in the top priorities, till customer felt that what is projecte... Tags: Retail banking, Wholesale banking

John Cant - MPI Europe Ltd - London | 20/05/2009 | 5803 views | 1 comment

Brokers move to form industry standard CSA platform

The announcement overnight that Cogent Consulting LLC, leading developer of commission management systems for the securities industry, has signed a letter of intent for the sale of a majority of the company to a group of major global institutional broker-dealers, is the strongest signal yet that brokers have taken up the challenge to create an inde... Tags: Dealing rooms, Wholesale banking

Tracy Bramlet - The New Business Model - Westerville | 20/05/2009 | 3616 views

ISO20022: Banks are convinced but are Corporates?

In the other part of my virtual life, I have written about the push toward ISO20022--both the positives and the negatives around the new standard as well as the lack of a business case directed toward corporates. So if these comments seem a little familiar--don't say I didn't warn you. Because I still think the issues that I raised are valid and sp... Tags: Payments, Post-trade & ops

József Nyíri - IND Group - Budapest | 17/05/2009 | 2739 views | 1 comment

I, Robot can understand your plain customer language

Ever wondered, how would it feel to instruct a machine buy telling it "bring me a coffe" or "pay my bills"? You can do it today. Err.. at least almost. Natural language interface is an idea that is pretty well developed by now. Simple sentences can be automatically transformed to instruction codes with a high probability of being correct. So a tas... Tags: Online banking

John Cant - MPI Europe Ltd - London | 14/05/2009 | 2323 views

Nurturing my Inner Maverick

Apparently travel broadens the mind, at least that’s why I am travelling to Arsenal’s Emirates Stadium with alliance partner Rob Woolley (SVP EMEA of Globant) to the Somesso “Creating Social Capital” event. For those of you who don’t know Globant, it is the leading Latin-American IT Services & Software Development ... Tags: Online banking, Wholesale banking