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Paul Thomalla

Paul Thomalla - ACI Worldwide - Watford Herts | 30/10/2012 | 1211 views

Innovation must be built on solid ground

Innovating to address the ever evolving needs of the customer will always be a matter of importance to banks, as they strive to deliver new services both faster and competitively priced. However, delivering robust transaction banking capabilities is fundamentally key for financial institutions to maintain a stable and sustainable business on behalf... Tags: Payments, Wholesale banking

Paul Thomalla - ACI Worldwide - Watford Herts | 11/09/2012 | 1907 views | 1 comment

Re-building consumer trust remains vital for our banks

We in Britain love a moan. The glass is always half empty and nothing is ever good enough for the average man on the street. But when it comes to the banking industry, many feel the criticism is justified. Personally I think that this is an emotional reaction and is often unilaterally and wrongly used to criticise ALL parts of these large institut... Tags: Payments, Retail banking

Paul Thomalla - ACI Worldwide - Watford Herts | 27/07/2012 | 2353 views | 1 comment

When the supermarket met the bank - a match made in heaven?

Asda is the latest supermarket to follow the trend and raise its profile in the personal finance sector. The UK supermarket giant recently announced its new brand, Asda Money, which offers its millions of customers an unlimited cashback credit card. This move follows a spate of supermarket and financial service provider collaborations, such as Mar... Tags: Payments, Retail banking

Paul Thomalla - ACI Worldwide - Watford Herts | 06/07/2012 | 2466 views | 3 comments

Be flexible, be tactical, but whatever you do: just do it

According to the most recent figures in the annual World Payments Report*, there are about 260 billion non-cash payments made each year, with credit and debit card use up by 9.7% at the last count. The cards business is becoming a major driver of revenue and with mobile payments on the horizon, banks need to get on and make the most of this opportu... Tags: Payments, Wholesale banking

Paul Thomalla - ACI Worldwide - Watford Herts | 11/06/2012 | 2439 views | 1 comment

This is not just a bank

This is a Marks & Spencer bank. Over the next two years, the retailer is opening 50 new in-store branches throughout the country, the first of which will launch in July at M&S's flagship Marble Arch store. This is big news. New banks don’t open every day. M&S Bank is actually a collaboration with HSBC – in many ways similar... Tags: Payments, Retail banking