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Sai Jayanty - Infosys Limited - Bangalore | 19/11/2012 | 2158 views | 1 comment

Let me begin with a disclaimer. I believe that what I'm about to tell you is true, but have no way of proving it. Apparently, a grocery superstore in the U.K. has become so adept at mining transaction data into insight that it can predict which couple is heading for divorce, based on what and how they're buying!That's the power of predictive analyt...

Sai Jayanty - Infosys Limited - Bangalore | 24/08/2012 | 3132 views | 2 comments

Three Strikes for Branch Banking

Thus, if you’re a bank, by 2015 your #1 channel for day-to-day retail banking will be Mobile, then Web, then the ATM, then Call Centre, and at #5, Branch.” – says Brett King, bestselling author and founder of Movenbank. He also predicts that his children might never need to see the inside of a branch when they’re older. A l...

Sai Jayanty - Infosys Limited - Bangalore | 20/07/2012 | 2263 views | 3 comments

Of self-made coins and cashless economies!

Recently I was talking to an old friend of mine who happened to mention something very interesting. In a small town in India the local shop owners have invented their own form of currency. This town was facing an acute shortage of small change forcing shop keepers to hand out candies to customers in place of change. Customers were unhappy with this...

Sai Jayanty - Infosys Limited - Bangalore | 06/06/2012 | 2048 views

Agency Banking: Not Just About Banking the Unbanked

In 2001, Brazil's Branco Bradesco and Correios entered into a joint venture to create Banco Postal, which in the space of 5 years, converted nearly 5,500 postal outlets into banking agents offering full services. In 2007, Safaricom launched the now legendary M-PESA mobile money transfer service in Kenya, which boasts of a number of other mobile fi...