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Serhii Bondarenko

Serhii Bondarenko Artificial Intelegence at Tickeron

AAPL, AMZN, LLY, MA, ABNB, MSTR, RBLX, MRNA, RDDT, XYZ | Q1 2025 Earnings Preview: Thursday, May 1,

On May 1, 2025, a diverse group of companies across technology, healthcare, financial services, and consumer discretionary sectors will release their Q1 2025 earnings. These reports will offer critical insights into corporate performance amid a global economy marked by trade tensions, policy uncertainty, and persistent inflation risks. With the In...

/ai /markets Artificial Intelligence and Financial Services

Judy Bloch

Judy Bloch VP, Industry Executive Advisor, Financial Services at Medallia

Why contact centres hold the key to great customer experience in finance

With increased market competition and the rise of challenger banks, traditional financial institutions must differentiate themselves by keeping, or even out-pacing, consumer demand and ever-evolving expectations. Medallia research suggests that convenience, consistency and personalisation are key to sustained customer retention, with companies th...

Customer Service 2015-2019-2025

Igor Kostyuchenok

Igor Kostyuchenok SVP of Engineering at Mbanq

Build an Ecosystem or Disappear

The world of banking is at the verge of big changes that most incumbents are desperately trying to ignore. They see the change coming, they realize that their inactivity will cost them their existense but they are choosing to play dead. It's easier to cut the jobs and walk out with the bonuses then to start acting to still be relevant in 5-10 year...

/retail /predictions Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

People and culture driving AI transformation in financial services

Customer demands, technology automation and artificial intelligence (AI) have all been driving forces behind innovation in financial services, and now with the greater emergence of generative AI (GenAI), it has taken this evolution to another level. In many markets, up to three quarters (75 percent) of banks are already using AI, and a further 10...

Roy Prayikulam

Roy Prayikulam SVP Risk & Fraud Division at INFORM GmbH

Cross-Border Fraud: How AI and International Cooperation Are Combating Financial Crime

The globalization of the financial world has not only brought markets closer together but also created new opportunities for criminals. Cross-border fraud is rapidly evolving into the greatest threat to the integrity of the global financial system. According to the INTERPOL Global Financial Fraud Assessment (March 2024), fraud has reached epidemi...

/ai /crime Artificial Intelligence and Financial Services

Serhii Bondarenko

Serhii Bondarenko Artificial Intelegence at Tickeron

SPY From History to Forecast: Trading with Artificial Intelligence

The SPDR S&P 500 ETF Trust (SPY), a cornerstone of modern investing, mirrors the performance of the S&P 500 index, offering investors exposure to the largest U.S. companies. Since its inception in 1993, SPY has navigated a complex landscape of economic booms, crises, and technological advancements. This article, written from the perspectiv...

/ai /markets Artificial Intelligence

Paula Hunter

Paula Hunter Executive Director at Mojaloop Foundation

Open Source Powers Payments Across COMESA to Drive Financial Inclusion

The Common Market for Eastern and Southern Africa (COMESA) is taking a significant step toward regional financial integration and economic empowerment by deploying an open source, inclusive instant payment system (IIPS) as the backbone of its new regional payments system. Led by the COMESA Clearing House (CCH), this initiative marks a bold move to...

/payments /inclusion

Carlo R.W. De Meijer

Carlo R.W. De Meijer Owner and Economist at MIFSA

Increasing role of cryptocurrencies in Sub-Saharan Africa

Recently a growing number of blogs and articles have been published focussing on the increased adoption of blockchain technology and cryptocurrencies in Africa especially in Sub Saharan Africa. According to these reports Africa is the fastest-growing cryptocurrency market among developing economies This is driven by crypto friendly regulation in a...

/crypto Blockchain Observations

Radi El Haj

Radi El Haj CEO at RS2

The End of Build, Buy, or Partner? Welcome to the Age of AI Orchestration

In payments technology, companies have traditionally faced three choices: build a new system internally, buy an off-the-shelf solution, or partner with a technology provider. Each approach has clear pros and cons. Building requires significant in-house technical expertise, which many organizations may not prioritize developing. Buying is increasing...

Naina Rajgopalan

Naina Rajgopalan Content Head at Freo

How to Send Money from the UK

Sending money abroad from the United Kingdom may be necessary in a variety of situations: providing financial support to family and friends, paying for services, or replenishing an account in another country. There are several ways to make such international transactions, each with its own features, benefits, and specific limitations. Let’s explor...

/payments /markets

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