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A community for discussing the application of Web 2.0 technologies to financial services.
Abdul runs a ‘kirana’ (a small grocery) store in Dharavi, the world’s largest slum in Mumbai. The area is also the hub of several financial inclusion, remittance and micro-lending initiatives. Abdul i...
Just supposing your bank was perceived to have done something unpopular with the general public and a Twitter campaign began against your institution. When would you know? When an automatic system det...
There’s a philosophy I characterize as “Lucky to be a customer” within banking today. A customer comes to the bank, we make him jump through hoops we often call risk assessment, customer profiling or ...
The internet and internet based technologies have revolutionized the way how people interact with their environment. E-commerce is growing, social networks are immensely popular, and 'cloud services' ...
For years the quality of Facebook financial applications has left a lot to be desired. With a few notable exceptions - Fantasy Stock Exchange, for example, which went on to become KaChing and now Wea...
The announcement today of Visa’s acquisition of Fundamo signals the drawing of the battle lines in the face off between Mastercard and Visa in the mobile payments stakes. While I understand that a wa...
Unsurprisingly, working for a software house specialising in Core Banking systems, we spend a fair proportion of our time talking about customer service and what banking customers really want from the...
I was having dinner with an entrepreneur in the Indian payments space earlier today. The emerging business models and evolving consumer adoption trends in banking & financial services, soon overs
Is Deutche Bank calling the top for Retail FX? Deutsche Bank is exiting the Retail FX space by selling its hugely successful FX platform dbFX to Gain Capital, in order to focus on its core institution...
Ok, so the feedback from Finextra's #finxsm event this week is that we're finally coming to grips with the fact that Social Media isn't going to disappear into the night like some passing fad. Good n...
Banking is changing forever. Organizations like Britannica, Blockbuster, Borders, and even Bank of America (hint: don’t start a business with ‘B’) all suffer from the same collective challenge. When y...
Have published a report recently on Electronic Payments in India recently. The report attempts to outline key trends and developments in the domain and identify some key opportunities and challenges t...