30 November 2015


Retired Member

1,294Posts 4,403,767Views 1,543Comments

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Object reference not set to an instance of an object.

31 July 2009  |  4296 views  |  0

Apple Tablet PC is rumored to arrive soon, and will add some oil to the fire with discussions on touchscreen devices and their possible use. The two greatest achievements so far were the successful iPhone plus its ‘hot butter touch’ GUI and Microsoft Surface which was superior on videos, but never really made it to the wide public use. An other interesting touch approach is Skreeno, which turns the shop (bank branch) window to a giant touchscreen, can be approached from inside or from the street.

So the question is how to use touch technology meaningfully in bank branches?

For example Barclays Piccadilly introduced Microsoft Surface as a spectacular product selection toy recently.

Some more ideas:

-          Provide a tablet PC to any customer coming into the branch to make a self-advisory or do online banking on it (preferably sitting on a café-style all-window room and sipping latte).

-          Make a beamed product show onto the branch window and let it be browsed from inside or outside. A simple cover flow of products would attract the people immediately.

-          Use an interactive Surface table for the visualization of complex mortgage parameters, giving a clear pictorial image of the calculation results for the advisor and the customer in the same time.

Your ideas are welcome in comments.


Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Latest posts from Retired

Big Data Pitfalls: The Amateur Data Scientist

26 October 2015  |  1625 views  |  0  |  Recommends 0 TagsInnovation

Reflections on FinovateFall: Mobile, Money and Millennials

24 September 2015  |  1086 views  |  0  |  Recommends 0 TagsPaymentsInnovation

Interoperability: Prerequisite for Next Generation of Mobile Money

08 September 2015  |  1905 views  |  0  |  Recommends 0 TagsPaymentsInnovation

Think More Broadly: Banks CAN Monetize Cash Transactions

31 August 2015  |  1567 views  |  0  |  Recommends 0 TagsPaymentsInnovation

Software development in the retail FX Industry

28 August 2015  |  388 views  |  0  |  Recommends 0 TagsTrade execution

Retired's profile

job title
member since 2014
Summary profile See full profile »

Retired's expertise

What Retired reads
Retired writes about

Who's commenting on Retired's posts

Ketharaman Swaminathan
Brendan Burge
Astrid Mitchell
Balasubramaniam GD
Tony Ballardie
Graham Seel
Bjorn Soland
John Candido
Gregg Weintraub
Stanley Epstein
Charmaine Oak
Roy Vella