25 October 2014

bankfutura.com

József Nyíri - IND Group

24 | posts 98,573 | views 21 | comments

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Touch technology in bank branches?

31 July 2009  |  4205 views  |  0

Apple Tablet PC is rumored to arrive soon, and will add some oil to the fire with discussions on touchscreen devices and their possible use. The two greatest achievements so far were the successful iPhone plus its ‘hot butter touch’ GUI and Microsoft Surface which was superior on videos, but never really made it to the wide public use. An other interesting touch approach is Skreeno, which turns the shop (bank branch) window to a giant touchscreen, can be approached from inside or from the street.

So the question is how to use touch technology meaningfully in bank branches?

For example Barclays Piccadilly introduced Microsoft Surface as a spectacular product selection toy recently.

Some more ideas:

-          Provide a tablet PC to any customer coming into the branch to make a self-advisory or do online banking on it (preferably sitting on a café-style all-window room and sipping latte).

-          Make a beamed product show onto the branch window and let it be browsed from inside or outside. A simple cover flow of products would attract the people immediately.

-          Use an interactive Surface table for the visualization of complex mortgage parameters, giving a clear pictorial image of the calculation results for the advisor and the customer in the same time.

Your ideas are welcome in comments.

TagsOnline banking

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Latest posts from József

Online banking for affluent segment

30 September 2010  |  4209 views  |  0  |  Recommends 0 TagsOnline bankingGroupOnline Banking

Internet banking - in a simple way?

15 June 2010  |  4723 views  |  1  |  Recommends 1 TagsOnline bankingRetail bankingGroupInnovation in Financial Services

iPad - Thinking of financial apps

07 April 2010  |  6482 views  |  2  |  Recommends 0 TagsOnline bankingRetail bankingGroupFinance 2.0

Voice verification - for mobile banking security?

01 April 2010  |  5584 views  |  2  |  Recommends 0 TagsSecurityOnline bankingGroupInnovation in Financial Services

What is the branch for? Mortgage?

24 March 2010  |  4582 views  |  1  |  Recommends 0 TagsRetail bankingGroupInnovation in Financial Services
name

József Nyíri

job title

CTO

company name

IND Group

member since

2008

location

Budapest

Summary profile See full profile »
Innovating new ways in bank-customer interaction. www.indgroup.eu

József's expertise

József's blog archive
2010 (6)2009 (6)2008 (12)

Who is commenting on József's posts