31 October 2014

Retail banking

David GibbardOmniChannel & Digital Banking - Atlanta

OmniChannel Flaw Why Bi-Direction Channel Banking is Next

29 October 2014  |  1411 views  |  1  |  Recommends 0

Just when you thought you had the evolution of banking channels figured out I am here to explain the flaw in the latest evolution of banking channels; omni-channel banking. The progression of banking channels has evolved from credit union and bank focused to being about the member or customer experience. From a single banking channel (inside out)...

TagsRetail bankingInnovation
Ahmed KhidhirMisys - Dubai

Will Mobile Wallets make UAE cashless?

26 October 2014  |  2924 views  |  0  |  Recommends 1

Earlier this year the United Arab Emirates Banks Federation - incorporating the leading banks of the country - announced the launch of a Mobile Wallet project. The project is part of the UAE’s Smart Government initiative, which helped to identify a range of governmental services requiring electronic payments. The Mobile Wallet project also inco...

TagsMobile & onlineRetail banking
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Myles DawsonAdyen - London

Apple Pay and the new POSsibilities for Merchants

22 October 2014  |  2716 views  |  0  |  Recommends 0

Over recent years, agile new players have entered the in-store payments space, bringing new innovations that offer merchants more competitive, advanced solutions. For example, terminal providers are ...

TagsPaymentsRetail banking
Asif FaruqueFinextra - London

A novel way of splitting the bill: going Dutch

20 October 2014  |  2864 views  |  1  |  Recommends 0

"It's a seamless way to split the bill - as opposed to antiquated ways like sending money, or IOUs" Startups around the world are jumping at an opportunity to simplify the bill-splitting pr...

TagsRetail bankingStart upsGroupFuture Finance
Arnab SenguptaAvensys Pty Ltd - Melbourne

Branchless Banking: Unavoidable reality or myth?

18 October 2014  |  2288 views  |  0  |  Recommends 0

Introduction: Branchless Banking has been the buzzword for quite some time and many analysts are predicting the closure of a significant number of the branches over the next 5 to 15 years. For exampl...

TagsMobile & onlineRetail banking
Mike DaviesGMC Software Technology Limited - Loughborough

From retailer to retail bank; why customer service is vital

15 October 2014  |  2537 views  |  0  |  Recommends 0

Retail brands sell themselves with customer service. Whether it is through social media, in-store or via email, effective customer engagement is vital for retailers to ensure return business. If a cus...

TagsRetail bankingInnovation
David GibbardOmniChannel & Digital Banking - Atlanta

Status Quo Must Change Banks Can Learn from Credit Unions

14 October 2014  |  1580 views  |  0  |  Recommends 0

Credit union membership declined from June 30th 2013 to June 30th 2014 at 54% of all credit unions, according to NCUA data. Median credit union membership was also down 0.4%. for the same period. Over...

TagsRetail bankingInnovation
Shital ChauhanMisys - Bangalore

Branches: are they losing relevance or just numbers?

14 October 2014  |  2088 views  |  8  |  Recommends 2

There was a time when ensuring prompt service to customers walking into the branch was the only measure of good customer service in retail banking. Of course revenue and profitability were important,...

TagsMobile & onlineRetail banking
Ratan GrandhiInfosys Technologies Ltd. - Hyderabad

PFM Tools - Are they really useful in India?

12 October 2014  |  1387 views  |  1  |  Recommends 0

Personal finance management tools enable an individual to track various expenses and better manage his or her money. Some of the features offered by such tools are single view of various accounts like...

TagsRetail bankingInnovation
Manuj MukherjeeINFOSYS LTD - Bangalore


10 October 2014  |  1120 views  |  0  |  Recommends 0

The credit risk associated over a loan lifecycle can be best arrested at the time of originating the loan itself. So, Invariably there is a need to have a more robust process and an intelligent syste...

TagsRetail bankingStart upsGroupFinancial Risk Management
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