04 March 2015

Retail banking

Tim BrewYourCMO - London

Creating Practical Differentiated Digital Banking

5 hours ago  |  568 views  |  0  |  Recommends 0

Financial Institutions around the world are spending big on “Digital”, but what return on investment are they really getting? What real innovation are they offering? To me, all the mainstream offerings look very similar and yet deliver little in terms of value add. Many banks have a mobile APP with payments, statements and some simple alerts, b...

TagsMobile & onlineRetail banking
Isabel NaidooCapco - London

Disrupting gender diversity

02 March 2015  |  718 views  |  0  |  Recommends 0

Is being yourself going to bring about change? Not if the majority of 'selves' don't purposefully drive it! I've blogged before about how firms should find a way to let employees be themselves at work. Although, as one kind reader pointed out, that doesn't further the inclusion agenda if being yourself means working in a way that excludes others! ...

TagsRetail bankingInnovation
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Dean WallaceACI - York

Is it really possible to have good customer experience through omni-channel banking?

26 February 2015  |  2085 views  |  1  |  Recommends 0

Omni-channel banking is a hot topic, fuelled by the need to provide the best customer experience (CX) no matter what channel a consumer chooses, or how many times they chop and change between channels...

TagsMobile & onlineRetail banking
Anupam GargInfosys Limited - Chandigarh

Analysis dialysis

24 February 2015  |  1231 views  |  0  |  Recommends 0

The sustainability of any business including banking industry is built on fundamental objectives of increasing revenue, controlling costs and mitigating risks. A company which is able to differentiate...

TagsRetail bankingInnovation
Alex NobleCisco - London

Bank Branches, do we bet on Botin or BBVA or the stats from the FDIC?

24 February 2015  |  2489 views  |  1  |  Recommends 0

It’s been a fascinating contrast between the statements of Ana Botin and Francisco Gonzalez. In her first interview, Ana Botin (the new Global Chairwoman of Santander, formerly CEO of Santander UK) t...

TagsMobile & onlineRetail bankingGroupInnovation in Financial Services
Brett KingMoven - New York

What the FDIC study misses, and it's a huge gaping sink hole

23 February 2015  |  2219 views  |  2  |  Recommends 1

The recent release of a report by the FDIC on Branch actiivity proclaims proudly that branches are here to stay, at least for the timebeing, and there is little sign of a downturn. There are some seri...

TagsMobile & onlineRetail bankingGroupOnline Banking
Prasenjit DasCapgemini - India

Mobile Banking - The' Biggest of Bank Branches' supplementing the hunger for technology for one segment and the need for a bank for the other

21 February 2015  |  2356 views  |  0  |  Recommends 0

HSBC's oldest customer to download its banking app was 108 years old!!! FDIC says that “In terms of technological change, there is little evidence that the emergence of new electronic channels for del...

TagsMobile & onlineRetail banking
Otabek SaydikaharovMISYS - Budapest

Mobile Beaters? Wearables in Digital Banking

16 February 2015  |  2378 views  |  0  |  Recommends 1

I have two watches at home which I rarely wear. When I do wear them, it is mainly for fashion. I do not feel a need to wear a watch since I have a mobile phone in my pocket. This is a simple illustrat...

TagsMobile & onlineRetail banking
Derek CorcoranAvoka - Manly

FinovateEurope 2015 - what was different this year?

12 February 2015  |  2476 views  |  0  |  Recommends 0

Finovate Europe is done and dusted for another year. So what was different about this year and last? Well...lots. First of all it was bigger – 30% more attendees with numbers hitting around 1300. Mo

TagsRetail bankingInnovation
Prasenjit DasCapgemini - India

Social Media Banking - Balancing challenges and opportunities is the way forward

10 February 2015  |  3808 views  |  0  |  Recommends 0

The figures below would indeed be very tempting to not only make a case for social media banking but to jump to the conclusion that social media is the future of banking .Take the case of Facebook wit...

TagsMobile & onlineRetail banking
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