Kallol KarmakarMisys - Bangalore
21 January 2015 | 1977 views | 0 | Recommends 3
It is increasingly important for banks to provide a consistent, high quality experience to their customers across all channels. Consistency is critical to build up the bank’s image, brand and ultimately, customer loyalty. The data gathered from a unified customer experience also helps to build a detailed and accurate picture of a customer’s prefer...