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Jim Marous

Bank Rewards Programs Benefiting from 'Loyalty Trifecta'

In a new regulatory environment, banks are faced with changing the foundation of rewards programs that were previously funded by interchange income from credit and debit cards. With debit interchange ...

29 Feb 2012
Innovation in Financial Services
Jim Marous

The State of Bank and Credit Union Marketing in the U.S.

Today's bank and credit union marketers are facing a period of big data, increasing devices and more communication channels than ever before. In addition, consumers are challenging the pricing and ser...

19 Jan 2012
Innovation in Financial Services
Jim Marous

Bank Marketers Face Challenging Times With Great Opportunity

After two years of responding to government intervention into the revenue structure of financial organizations, bank marketers are now faced with heightened levels of competition, a more demanding cus...

13 Jan 2012
Innovation in Financial Services
Jim Marous

100 Years Later Bankers Still Have Difficulty Measuring Up

At the turn of the last century, store merchant John Wanamaker stated, "Half the money I spend on advertising is wasted; the trouble is I don't know which half." Based on just released rese...

09 Jan 2012
Innovation in Financial Services
Jim Marous

10 Commitments Bankers Need to Keep in 2012

2011 was year that many bankers, and especially bank marketers would love to forget. Not only was focus diverted by the need to respond to new regulations for the second consecutive year (this time it...

09 Jan 2012
Innovation in Financial Services

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