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George Orwell would be surprised to see his vision of 1984 taking place today. What used to be referred to as ‘Big Brother’ is now a reality with tracking of everyone’s movements. Today of course, we ...
Basel III has implications beyond what most people expect. This is not just a liquidity management issue that some Treasury accountant needs to worry about. It goes way beyond that and a bank can only...
Just because I have a smartphone, doesn't necessarily mean I want to do everything on it. For me, a smartphone is useful for browsing or grabbing snippets of information, and I even use it as a teleph...
Coming from an IT background, I am often overly critical of a bank’s IT department. I get frustrated when they appear to be more worried about technical standards than viable functionality. In truth,...
What can take your bank from good to great? That is the question we have been looking to answer for the last 6 weeks, and so far we have delved into five areas of focus. Our Tour de Transaction Bankin...
It's time we looked at innovation and how it can be used to drive new customer propositions. 'Oh no, not that buzzword again,' I hear you all shout. But actually, I want to look at lack of innovation....
This week I’ve been traveling, so the bicycle has been stored in the garage and as I write this I find myself on a plane. Therefore, what better subject for this week's discussion than clouds- or more...
Customers are the most important piece of the transaction banking puzzle. Without them, we have no industry. So this week on our third stop on the “Tour de Transaction Banking,” I want to discuss KYC ...
Nothing annoys me more than failed promises. And of course I'm not alone. At one end of the spectrum, it might be just the electrician not turning up on time, but in our world of IT, failed promises s...
My introductory blog last week included references to a bicycle race. I now bring us to our first race stop, and this week we're going to talk about ‘real time’. At this point in the race, our cyclis...
We've reached a point in the banking industry where banks need to decide what they want to be. A small handful are the undisputed leaders in the global transaction banking market and are recognised as...
The fact online banking hits the 30 year landmark this week may come as a surprise to some, but as with any 30 year old, it has grown and changed significantly since its birth. The technology has come...