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When I think about the next couple of years for the UK banking industry, this nightmare scenario comes to mind. A milkman is going door-to-door collecting empty bottles. As he peers ahead through the ...
2021 will be a challenging but critical year for financial organisations wanting to deliver change within client onboarding and client lifecycle management (CLM). Covid and the fear of a global recess...
Moving from simple risk management to real resilience is a critical new capability that organisations are striving to attain. Teams seek to quickly mature resilience as we reopen our businesses, count...
UnBanking the Banked Time to stop the monkey see, monkey do nonsense. The idea of money started with rocks to seashells to gold to paper notes. This has been the greatest magic illusionary trick ever....
For many, 2020 feels like a dream or at least like everything we once knew is being challenged. If FinTech leaders don’t reassess their understanding of the world’s relationship with financial service...
Key questions you need to ask yourself before embarking on your business’s journey to spend and payments automation Now, more than ever, businesses find themselves operating in an increasingly volat...
The response of the UK government, like many others, has been opening up government backed loan support for businesses. As of the first week of June, over £31bn has been borrowed, although the Coronav...
Almost no one alive today has previously encountered a crisis quite like the COVID-19 pandemic. But change truly is the only constant in life, business and banking, so agility is an attribute that gre...
A number of companies have reported earnings over the past few weeks, providing an early insight into how the COVID-19 outbreak has had a significant impact on revenues and profits in the first quarte...
In the past, onboarding has been overlooked and undervalued, but sell-side organizations are recognizing that the process is critical to their ability to compete for and retain clients. For both the ...
In just a matter of weeks, the outbreak of COVID-19 took the world by surprise and upended our economies, businesses, and way of life. In response to the crisis, we have seen companies quickly action ...
Following the banking crisis in 2008, the Parliamentary Commission for Banking Standards (PCBS) recommended the creation of a new framework focused on increasing senior management accountability. Base...