Mitch MitchellPegasystems - Boston
21 February 2014 | 1591 views | 0 | Recommends 0
I need to improve my customer experience…oops, I just sent costs through the roof! I need to be compliant, but now my customer experience is just nasty. I need to sell more, but my marketing budget is less than last year! I need to be a magician to balance
all these needs and goals!
How can I possibly make it all happen at the same time?