Abhishek ChatterjeeWIPRO Technologies - London
8 hours ago | 668 views | 0 | Recommends 0
Today's customer expect an uniform and relevant customer experience across channels. nowadays it is common for a customer to traverse through multiple channels to complete a transaction. A typical Banking customers starts its journey at the branch, move on to Web to initiate a process, track the status on Mobile, access call-center, webchat or FAQ...
TagsMobile & onlineInnovation