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The payments landscape is changing fast – and much of this fast-paced change is being driven by today’s digitally empowered consumers, whose expectations have been transformed by the smartphone and th...
If I walk into a shop, pick up any item and then walk out again, the chances are that store security will stop me and I'll probably end up in court pretty soon. Likewise if I walked into a bank branch...
Consumer demand, the adoption of new payment methods, competition, regulation, digital transformation and security are powering the self-service revolution in banking. This well-publicised transformat...
Contactless bank cards really started to take off in the UK in 2014, with banks issuing more contactless-enabled cards than ever before and more merchants installing networks that could accept them. 2...
The banking industry is facing several dilemmas with distributed consensus ledger technology (the "blockchain"). Bitcoin has shown banks how the technology can be revolutionary, causing much...
A few days back, I came across this video on WestJet Christmas miracle in which an airline asked their flyers about what they'd like for Christmas and gave them surprise gifts based on their response...
Earlier this week ACI Worldwide published the findings of a YouGov survey asking ~2000 UK consumers about their attitudes towards banking and new entrants, their payments patterns and behavior. We pr...
2016 will be another decisive year for the payments industry, as it should become clearer how the provisions on access to Payment Initiation and Account Information services (XS2A) as part of the revi...
Over the last few years, the retail industry has evolved to cater to new shopping habits and consumer trends – particularly in the light of new NFC technologies such as Apple Pay. This has pushed me
Over the past few years the decision to deploy applications in the cloud has been mainly one of IT strategy: is it more cost effective and/or efficient to opt for a cloud-based deployment model rather...
December 9th - Businesses and consumers could be able to sanction low-value payments, payments made to "trusted beneficiaries" and the transfer of funds between different payment accounts th...
Today marks a significant date for interchange rates across the Europe as all EU countries align their domestic credit (0.3%) and debit card (no more than 0.2%) rates. Whilst several countries includi...