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Digitisation or Digitalisation? Whichever is the correct term, we've seen it prevalent at Sibos this year. Much has been said about how mobile players and other non-traditional competitors are encro...
2014 finally saw the completion of the SEPA process that was some ten years in the making. As of the 1st August, the majority of European Banks are now compliant with SEPA guidelines. So, what does th...
Over the past three months I’ve covered 10 transaction banking topics that can help take your institutions from good to great. For the second half of my blog series, I’ve covered topics from non-funct...
I’m not one to quote Nietzsche, but he is attributed with saying “I'm not upset that you lied to me, I'm upset that from now on I can't believe you.” And herein is one of the most important factors in...
George Orwell would be surprised to see his vision of 1984 taking place today. What used to be referred to as ‘Big Brother’ is now a reality with tracking of everyone’s movements. Today of course, we ...
Basel III has implications beyond what most people expect. This is not just a liquidity management issue that some Treasury accountant needs to worry about. It goes way beyond that and a bank can only...
Just because I have a smartphone, doesn't necessarily mean I want to do everything on it. For me, a smartphone is useful for browsing or grabbing snippets of information, and I even use it as a teleph...
Coming from an IT background, I am often overly critical of a bank’s IT department. I get frustrated when they appear to be more worried about technical standards than viable functionality. In truth,...
What can take your bank from good to great? That is the question we have been looking to answer for the last 6 weeks, and so far we have delved into five areas of focus. Our Tour de Transaction Bankin...
It's time we looked at innovation and how it can be used to drive new customer propositions. 'Oh no, not that buzzword again,' I hear you all shout. But actually, I want to look at lack of innovation....
This week I’ve been traveling, so the bicycle has been stored in the garage and as I write this I find myself on a plane. Therefore, what better subject for this week's discussion than clouds- or more...
Customers are the most important piece of the transaction banking puzzle. Without them, we have no industry. So this week on our third stop on the “Tour de Transaction Banking,” I want to discuss KYC ...