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Archive for: August, 2010
Sanat RaoInfosys Technologies Ltd - London

So what do the emerging regulations imply for your customer?

18 August 2010  |  3702 views  |  0  |  Recommends 0

The tightening of banking regulation is one of the biggest side effects of the last financial crisis. While central banks and other regulators are seeing to it that their subjects stick to the letter of the law, a breed of informed consumers is enforcing it in spirit, demanding integrity, transparency and accountability from financial service prov...

TagsOnline bankingRetail bankingGroupInnovation in Financial Services
Sanat RaoInfosys Technologies Ltd - London

So what does consumerism-driven sales mean to your customer?

09 August 2010  |  5760 views  |  0  |  Recommends 0

Once again, the balance of power has shifted towards the consumer and this time, we have the ICT revolution to thank for it. Far from being passive users of goods and services, today’s customers are demanding integrity, information, openness, social responsibility, personalised attention and an active role for themselves from the businesses they ...

TagsOnline bankingRetail bankingGroupInnovation in Financial Services
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