30 January 2015

Matt White

Archive for: July, 2007
Matt WhiteFinextra - Toronto

A novel approach to CRM

10 July 2007  |  3299 views  |  2  |  Recommends 1

I heard something pretty shocking today from the head of CRM at Turkish bank Garanti. Apparently if you go into one of their branches you have to swipe your bank card before receiving a ticket and waiting to be called. Fair enough you may say – if it’s good enough for supermarket cheese counters why not banks? But not all tickets are equal - there ...

TagsRetail banking
Matt WhiteFinextra - Toronto

Want to be a darts master? Buy a BlackBerry

05 July 2007  |  2582 views  |  0  |  Recommends 0

RIM has just published some research that shows how incredibly efficient BlackBerries make their owners. Apparently your average user converts an hour of downtime into ‘productive time’ every day. In a year the BlackBerry user gets through 2,500 ‘time sensitive emails’ and saves over $5,000 for their firm because they can react immediately to the i...

Previous 1 Next
24,678
Members
11,892
Comments
8,468
Posts
 
1,243
Active bloggers

Top bloggers: 30 days

Most viewed Engaging
Robert Siciliano

Security analyst, published author, tele...

Charmaine Oak

Shift Thought is a UK-based consultancy...

David Gibbard

Leader in the OmniChannel and Digital Ba...

Abhishek Chatterjee

Practice Director- Digital Services, EME...

Dan Glessner

Dan leads marketing for Quisk, Inc., a S...

Who is commenting on these posts

Richard Sanders
Paul Love
Serena Torielli
Lyndsay  Po
David Gibbard
Terry Golesworthy
Ramani Balakrishnan
Lilian Li
Steven Bates
Abhishek Chatterjee
Ketharaman Swaminathan
Robert Siciliano