23 October 2014

47743

Archive for: June, 2010
Sanat RaoInfosys Technologies Ltd - London

Strategy No. 4: Agility for the long running bank.

29 June 2010  |  4422 views  |  0  |  Recommends 0

It’s simple. Winning a race means “getting there first”. The same rule applies to banking, with a small corollary, which is that the most agile (and not necessarily the fastest) usually wins. Is there a difference? You bet! Agility is not pure speed; nimbleness and flexibility play a large part in it. Agility is more “how far” than “how fast”. An...

TagsOnline bankingRetail bankingGroupInnovation in Financial Services
Sanat RaoInfosys Technologies Ltd - London

Strategy No. 3: Keep customers, beat competitors!

14 June 2010  |  3129 views  |  0  |  Recommends 0

Although the worst may be over, banks are still fighting a meltdown in customer loyalty brought about by a lack of consumer confidence and excess of competitive offerings. Since it costs a lot more to acquire customers than hold on to them, retention is nothing short of a magic mantra for gaining competitive advantage. Regrettably, that famed lo...

TagsOnline bankingRetail banking
Previous 1 Next
 
1,318
Active bloggers
25,584
Members
8,166
Posts
11,353
Comments

Top bloggers: 30 days

Most viewed Engaging
Ketharaman Swaminat...

As Founder and CEO, S. Ketharaman provid...

Steve Sprague

Steve Sprague has been working in the el...

David Gibbard

Leader in the OmniChannel and Digital Ba...

Who is commenting on these posts

Sandra Lee
Asif Faruque
Ketharaman Swaminathan
Pat Carroll
Melvin Haskins
James Van Dyke
Jim Wells
Brett King
John Candido
Paul Love
Mosh Adetoro
Matt White