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Lowly transaction banking – that backwater business that revolves around processing transactions –has only recently begun to receive proper recognition as a major contributor to the bottom line. Havi
Has there ever been a better time to be a bean counter? Those who count the cash have seen their status in the organization soar to new heights as liquidity has become as important as the latest expan...
Yes, yes, yes, he did it, he finally made up his mind and proudly deposited his hard earned (according to him) pocket money in a bank yesterday. What am I talking about? If you have been following my ...
It was in a meeting the other day that I finally realised that I am getting old. As I made my weary way home, I mused on this sudden insight and found myself reminiscing about the old days, when meet...
There are several terms to characterise payment systems in the way their architecture is structured. I would like to elaborate a bit on the modular payment systems. How does that work? A modular payme...
What a joke. Does the BRC really believe that any transfer of profits from the banks to the retail community will be passed on to customers, as they claim in their latest attack on the banks’ charg
Are we witnessing the beginning of the end for cashback on credit cards? I recently received a letter from my credit card provider, advising that in future I will need double the points to obtain the...
Mashups are beginning to excite the banking world because of their potential to give customers more control over customer data – to be able to query it, manipulate it, enhance it and even combine it
On a roadshow in Asia recently, while talking to our transaction banking and corporate customers, I was struck by how flat the world of Supply Chain Finance seems to have become. On the one hand, the...
Brilliant initiative from Nationwide, to restrict peoples' in-branch access to their own cash. It ignores those who don't want to draw £100 or more out and don't trust cash machines (like many elderl...
Interesting to read that card fraud has taken a dive - a welcome development I guess for the industry, and for customers, who ultimately bear the cost and, when they are the subject of fraud, the worr...
This executive summary should save you 90 minutes of watching the apple keynote video. Corporate Update - Apple Inc now has - 3 online stores now - apps, itunes and new ibooks store 12 billion d...