25 April 2014

EBAday

Archive for: June, 2010
a non-active Finextra member

Whatever happened to the customer is always right?

18 June 2010  |  2597 views  |  0  |  Recommends 0

If there is one thing financial services organisations should always do, it is to actively maintain their client relationships. It is a core function and can make or break a firm. However, in recent years, it has seemed as though many firms have been more concerned with profits and less about the needs of their clients. Any number of people can r...

TagsDealing roomsOnline banking
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