24 April 2014

Innovation in Financial Services

Archive for: June, 2009
Dean ProcterTransinteract - Sydney

The New Paradigm Pt 2 - Listening to the Customer

29 June 2009  |  2592 views  |  0  |  Recommends 0

I've seen plenty about Web 2.0 and people wondering how do banks get into social networking. From what I can see most of you have it back to front. It's not about using the new social media communications channels as just another means of bleating out your unwanted messages, or or to have you most passive and vetted staff chatting with customers....

TagsPaymentsRetail banking
Bo HaraldZEF and Real Time Economy Program - Esbo

See beyond the core..

28 June 2009  |  2464 views  |  0  |  Recommends 0

Many enterprises have seen that focusing only on the core may be detrimental as there are few examples that this has created innovation based growth. This does not mean that routine tasks, that can be outsourced, should not increasingly be. Outsourcing has been an early and is in the context of the networked economy an even more natural step. Onc...

TagsOnline bankingPayments
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Bo HaraldZEF and Real Time Economy Program - Esbo

Game-changing Innovation

28 June 2009  |  3484 views  |  0  |  Recommends 0

" The role of the innovator is to meet customers on their terms as human beings.The goal of the innovator is to empower your customers to realize the change they want to see in the world." ...

TagsOnline bankingPayments
Dean ProcterTransinteract - Sydney

Information Overload - Privacy and The New Paradigm Pt1

26 June 2009  |  2480 views  |  0  |  Recommends 0

I have noticed a few things lately. Corporations have an obsession with information. That's essential you might say. I'd agree that information is essential, but exactly what? It is important to mak...

TagsPaymentsRetail banking
Dean ProcterTransinteract - Sydney

History101:Passwords.PINS.usernames.FAILED,gone

25 June 2009  |  2070 views  |  0  |  Recommends 0

One of the reasons I haven't been too excited by the latest gadgets to 'assist' the customers at our dinosaur banks is because quite frankly - the whole idea is just ridiculous and obsolete. From wher...

TagsOnline bankingRetail banking
Graham UnderwoodGFT - London

Europe-wide research reveals demand for innovation

23 June 2009  |  2786 views  |  0  |  Recommends 0

Despite the apparent batten down the hatches and ride out the storm attitude of many businesses during this downturn, our recent research shows that the business side of large retail banks across Euro...

Tracy BramletThe New Business Model - Westerville

Trading Dilithium on the Intergalactic Exchange

22 June 2009  |  2970 views  |  0  |  Recommends 0

If you are of a certain age, then you remember the original Star Trek series (let's all forget about that new one that opened last month). Captain Kirk, Mr. Spock, Dr. McCoy and the rest of the in...

TagsTrade executionWholesale banking
Dean ProcterTransinteract - Sydney

Banking 'as we know it' is DEAD - done and dusted.

19 June 2009  |  2622 views  |  0  |  Recommends 1

Big call. I have seen the light or more accurately 'retail banking' at the speed of light. Natural, easy, safe, private - the way the customer wants it. So fast it's invisible - you don't even see an...

TagsPaymentsRetail banking
Alan GoodrichGoodrich analytiX Ltd - Nairobi

EUR 33m to reinvent the wheel...

15 June 2009  |  3675 views  |  4  |  Recommends 0

Arguably this is not a blog, as it has been too long since my last missive - perhaps on this occasion it should be categorized as a periodic rant in disbelief at human ability not to learn from others...

TagsOnline bankingRetail banking
Bo HaraldZEF and Real Time Economy Program - Esbo

Half baked efforts..

09 June 2009  |  3503 views  |  1  |  Recommends 0

We live in an increasingly fragmented reality and often enough it is difficult to see the full picture when trying to turn inventions into innovations. Very strong focus can be put on the many aspects...

TagsOnline bankingPayments
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