31 March 2015

47743

Archive for: March, 2010
Sanat RaoInfosys Technologies Ltd - London

Checklist Item 5:Innovate on distribution for extended reach

22 March 2010  |  2933 views  |  0  |  Recommends 0

Given the diversity and sophistication of banking channels, people may wonder if there is room for further innovation. Now that technology has done its bit, it is time to generate new ideas around banking distribution, such as geo-specificity. Canadian banks have set a great example of how to stay within reach of customers, no matter what. Canada’s...

TagsOnline bankingRetail banking
Sanat RaoInfosys Technologies Ltd - London

Checklist Item 4: Get KYC started with segmentation.

08 March 2010  |  2725 views  |  1  |  Recommends 0

I think one cannot overstate the importance of customer segmentation. Unfortunately, banking segmentation has remained largely unimaginative, with customers being grouped together based on the size of their accounts. While numbers are important, they do not paint a complete or nuanced picture of the customer. True customer understanding comes from...

TagsOnline bankingRetail banking
Previous 1 Next
24,856
Members
12,357
Comments
8,660
Posts
 
1,177
Active bloggers

Top bloggers: 30 days

Most viewed Engaging
Robert Siciliano

Security analyst, published author, tele...

Christian Voigt

I'm a Senior Regulatory Adviser at Fides...

Charmaine Oak

Shift Thought is a UK-based consultancy...

Abhishek Chatterjee

Practice Director- Digital Services, EME...

Dan Glessner

Dan leads marketing for Quisk, Inc., a S...

Who is commenting on these posts

Ketharaman Swaminathan
Akshay Ketkar
Bjorn Soland
Charmaine Oak
Abhishek Chatterjee
ANJUL SHARMA
Laurence Leyden
KEVIN SMITH
Samarth Bhardwaj
Aditya Gupta
Jamuna Ravi
Tony Wenzel