27 January 2015

47743

Archive for: March, 2010
Sanat RaoInfosys Technologies Ltd - London

Checklist Item 5:Innovate on distribution for extended reach

22 March 2010  |  2924 views  |  0  |  Recommends 0

Given the diversity and sophistication of banking channels, people may wonder if there is room for further innovation. Now that technology has done its bit, it is time to generate new ideas around banking distribution, such as geo-specificity. Canadian banks have set a great example of how to stay within reach of customers, no matter what. Canada’s...

TagsOnline bankingRetail banking
Sanat RaoInfosys Technologies Ltd - London

Checklist Item 4: Get KYC started with segmentation.

08 March 2010  |  2712 views  |  1  |  Recommends 0

I think one cannot overstate the importance of customer segmentation. Unfortunately, banking segmentation has remained largely unimaginative, with customers being grouped together based on the size of their accounts. While numbers are important, they do not paint a complete or nuanced picture of the customer. True customer understanding comes from...

TagsOnline bankingRetail banking
Previous 1 Next
24,717
Members
11,840
Comments
8,449
Posts
 
1,258
Active bloggers

Top bloggers: 30 days

Most viewed Engaging
Robert Siciliano

Security analyst, published author, tele...

Hugo Cuevas-Mohr

I am the CEO of Mohr World Consulting -...

Charmaine Oak

Shift Thought is a UK-based consultancy...

Abhishek Chatterjee

Practice Director- Digital Services, EME...

Dan Glessner

Dan leads marketing for Quisk, Inc., a S...

Who is commenting on these posts

Abhishek Chatterjee
Ketharaman Swaminathan
Robert Siciliano
Ulrich Rosenbaum
Aparty Behera
Charmaine Oak
Nick Collin
Alex Letts
James Piggot
Shoumit Bhattacharyya
Aditya Gupta
Barry Kislingbury