27 November 2014

Matt White

Archive for: March, 2007
Matt WhiteFinextra - Toronto

Proper mobile banking

20 March 2007  |  1685 views  |  0  |  Recommends 0

I spotted the headline “Royal Bank of Scotland Launches New Mobile Banking Service in North Wales” on PR Newswire and thought that it sounded right up Finextra’s street. However, I was shocked to discover that far from being some technical innovation the mobile bank is actually a service that physically moves around the valleys of Wales to provid...

TagsRetail banking
Matt WhiteFinextra - Toronto

Bad timing by Barclays

06 March 2007  |  2815 views  |  0  |  Recommends 0

Barclaycard announced today that they are cutting 630 call centre jobs. Some of these (200 according to Amicus) will be offshored to India. You have to wonder about the bright spark who came up with the timing of this announcement. Barclaycard is struggling – a couple of weeks ago it announced that profits were down a massive 40% in 2006. But any...

TagsCardsRetail banking
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