29 August 2014

Trends in Financial Services

Archive for: February, 2008
Paul PenroseFinextra - London

Paper cheques are so 17th Century

26 February 2008  |  3582 views  |  0  |  Recommends 0

A sign of the times: The Cheque and Credit Clearing Company (C&CCC) and Apacs, the UK payments association, has issued a new advice guide for consumers on how to write and receive cheques. Recent research conducted by C&CCC has shown that over half of all UK account holders are concerned about receiving cheques and around a quarter don't...

TagsPaymentsRetail banking
Elton Canewriter & tech geek - Brisbane

Do retail banks respond to emails?

21 February 2008  |  4344 views  |  2  |  Recommends 0

I saw this survey last week that revealed 53% of UK banks fail to respond appropriately to online queries or emails. A US version of the same study last year found that of 72 banks surveyed, well over half - 67% - of firms did not provide satisfactory answers via e-mail. These survey results are obviously good marketing hooks for IBM and Kana (...

TagsOnline bankingRetail banking
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Colin DaySunGard - London

Move over Eastenders the next soap opera is here

15 February 2008  |  3784 views  |  1  |  Recommends 4

Earlier this week, whilst catching up on news from America, I came across an article in the New York Times announcing, "The credit crisis is no longer just a subprime mortgage problem." ...

TagsRisk & regulationRetail banking
Ainsley WardClear2Pay - Diegem

Strange things afoot in the POS world...

12 February 2008  |  3365 views  |  0  |  Recommends 0

When I worked for a terminal vendor a few years ago, I made a prediction that the market would quickly consolidate down to a few (probably 3) big players - and that they'd most likely be VeriFone, Hyp...

TagsCards
Graham UnderwoodGFT - London

Back to basics for CIOs?

11 February 2008  |  1912 views  |  0  |  Recommends 0

As Gartner predicts, apparently against the run of events, healthy growth rates in global outsourcing this year (8.1 percent IT & BPO), I wonder if financial sector CIOs aren’t actually considerin...

a non-active Finextra member

Small Is Increasingly Beautiful

10 February 2008  |  1851 views  |  0  |  Recommends 0

There is a trend underpinning Web 2.0. It is a turn to the small - the micro, the nano - whether in payments, transactions, communications, niche, enterprise or economy. It may be too early to label t...

Colin DaySunGard - London

What's keeping you awake at night?

08 February 2008  |  2127 views  |  0  |  Recommends 2

Having been on the road and transitioned through 4 continents since early January, I have spent many a recent hour in an airport lounge counting airplanes and people watching. With my wife and child...

TagsRisk & regulation
Alan GoodrichGoodrich analytiX Ltd - Nairobi

SCARY MOVIE... prepare to SCREAM!

01 February 2008  |  3352 views  |  0  |  Recommends 0

Seriously, those of faint disposition should have a cushion handy to hide behind! How often do we read about and debate the moral dilemma of mere mortals "playing God" in areas such as medi...

TagsTrade executionRisk & regulation
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