Brett KingMoven - New York
09 November 2011 | 4712 views | 0 | Recommends 0
There's generally a very poor understanding of the dynamics of the role of the website in retail financial services interactions today. There is an acceptance that 'some' customers use the web, when deciding on a new financial services relationship, but
not of the critical nature of the web in that choice. Let me explain how things are different ...