01 August 2014

Innovation in Financial Services

Archive for: January, 2013
Martin BaileyTemenos - Hemel Hempstead

Loyalty is an outdated concept

30 January 2013  |  4007 views  |  2  |  Recommends 0

Reports on customer loyalty may differ on the exact number of people who are changing banks, but they all agree that customers are getting more promiscuous. The bad news is that I don't think we've seen anything yet. Mobile phone vendors eye how often customers change their banks with envy. The race to acquire new customers is on. In the UK, Mak...

TagsSibosRetail banking
Chris DunneVocaLink Limited - London

Brilliant and scary ATM advert from the taxman

25 January 2013  |  5201 views  |  6  |  Recommends 2

Today I saw the most effective piece of advertising ever on a cash machine. I rolled up to a Tesco ATM – a nice new NCR device with a video display that normally has a few rolling ads for the supermarket as you wrestle your debit card out of your pocket and into the slot. I was immediately confronted by a rather attractive girl’s eyes staring s...

TagsCardsPayments
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Bo HaraldZEF and Real Time Economy Program - Esbo

In praise of NEGATIVE carrots...reissued

25 January 2013  |  3255 views  |  0  |  Recommends 0

TeliaSonera (the leading Nordic telco) announced this week in Finland that they will increase the charge for sending paper invoices to corporate customers from 5 to 10€. Consumers are charged 1,90.

TagsMobile & onlinePayments
Rupert FallowsKPIT Cummins - Reading

Going Mobile and Your SAP Investment, Advantages - Risks

21 January 2013  |  3023 views  |  0  |  Recommends 0

If I was a Financial Director of a medium to large sized business there should be some alarm bells going off right now concerning moving to mobile devices. Especially if you have invested a huge sum o...

TagsSecurityRisk & regulation
Alexander PeschkoffTEDIPAY - London

Internal Destruction Department - do you have one?

18 January 2013  |  3083 views  |  0  |  Recommends 0

In a recent interview, Larry Page shared his view on the secret of Google's success - make your product TEN TIMES better than your rival's. Last week we sent limited information on one of our forthco...

TagsMobile & onlinePayments
Chris DunneVocaLink Limited - London

Delivering mobile payments to every bank account in the UK

17 January 2013  |  3998 views  |  10  |  Recommends 0

The Payments Council announcement that they will launch their industry-wide mobile payments service is the springboard for mass adoption of mobile payments in the UK. I have to admit a professional i...

TagsMobile & onlinePayments
Alexander PeschkoffTEDIPAY - London

If you read this, I will sue you

16 January 2013  |  3867 views  |  1  |  Recommends 2

STRICTLY CONFIDENTIAL We share secrets with other people daily, from trivial "I've just heard that..." gossips to stuff like "My best friend's girlfriend is pregnant. By me." (LEG...

TagsSecurityMobile & online
Darren NegraeffZafin - Vancouver

Getting Relationship Pricing Right, with Neil Stanley

15 January 2013  |  1784 views  |  0  |  Recommends 0

DN: Thanks for agreeing to the interview Neil. I know our readers will be very interested to hear your view on how banks can deliver more value to their customers through customer centric initiatives ...

TagsPaymentsRetail banking
Alexander PeschkoffTEDIPAY - London

Look, Ma, No Hands!

15 January 2013  |  3682 views  |  9  |  Recommends 0

Finextra ran an article today about the UK banking sector "gearing up for the introduction of an industry-wide mobile payments". Which industry? There is no "payment" industry as...

TagsMobile & onlinePayments
a non-active Finextra member

New Year Resolutions for Prudent Lending

08 January 2013  |  1631 views  |  0  |  Recommends 0

2013 holds tremendous promise to the financial institutions that appreciate the difference that technology can make in risk management. Here at Scorto we have put together a list of New Year’s resolu...

TagsRisk & regulationRetail banking
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