28 July 2014


Sunil PrabhuLexmark International - London

UK account switching gathers pace

24 April 2014  |  2137 views  |  0  |  Recommends 0

Customer experience the key as UK account switching gathers pace The in-bank customer experience has always been important for financial institutions, but two current trends are placing even greater emphasis on this point of contact Firstly, switching bank accounts has never been easier. Since the UK Payments Council introduced its current

TagsRetail bankingTransaction bankingGroupElectronic Bank Account Management
Sunil PrabhuLexmark International - London

Compliance and innovation can coexist

10 February 2014  |  1728 views  |  0  |  Recommends 0

Finding the right balance between innovation and regulation is no easy task. The past four to five years have seen the banking sector try to adapt to a more tightly controlled environment, as the fallout from the financial crisis has brought a host of new regulations Though few would debate that changes were required, putting programmes in place...

TagsRisk & regulationRetail bankingGroupFinancial Services Regulation
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Sunil PrabhuLexmark International - London

New capital regime calls for increasd operational efficiency

06 January 2014  |  1641 views  |  0  |  Recommends 0

Money, as they say, does not grow on trees. Balance sheets must balance, and capital requirements must be met. Next year will see the implementation of the new European capital regime - the Capital Re...

TagsRisk & regulationRetail bankingGroupFinancial Services Regulation
Sunil PrabhuLexmark International - London

FATCA looms, financial firms struggle with compliance

26 November 2013  |  3812 views  |  0  |  Recommends 0

With implementation just around the corner, most financial services firms would have hoped to now be making their final FATCA preparations. As it stands though, the Foreign Account Tax Compliance Act...

TagsRisk & regulationRetail bankingGroupFinancial Services Regulation
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