21 October 2014

67342

Mitch MitchellPegasystems - Boston

Building Applications

06 August 2014  |  659 views  |  0  |  Recommends 0

My 12 year-old uses building blocks and has been slowly and steadily working with his friends to create a whole new world. If they need something they built it. If he needs a new weapon or tool, he builds it. That got me thinking about the nature of business applications and collaboration. So, I asked him how he did it, this is what he said. “W...

TagsInnovationTransaction banking
Mitch MitchellPegasystems - Boston

IT Budgets

31 July 2014  |  2035 views  |  0  |  Recommends 0

What Does Your IT Budget and My Childhood Pocket Money Have in Common? You need to spend it wisely, as it is limited, but continue to provide for your needs now and into the future (or at least until your siblings have exhausted theirs, thus allowing for gloatfactor). Allowance must cover mandatory spending — that gift for your mum will reap si...

TagsWholesale bankingInnovation
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Mitch MitchellPegasystems - Boston

Collections, Dead or Just Pining for the Fjords?

08 April 2014  |  1009 views  |  1  |  Recommends 0

Yes, it’s a Monty Python reference, and if you have never seen the Pet shop skit please take a moment to watch it now, and give yourself a treat! So the question remains: is the Collections indust...

TagsPaymentsInnovation
Mitch MitchellPegasystems - Boston

Mobile Technology in Banking

12 March 2014  |  1414 views  |  0  |  Recommends 0

What does an Octopus and ‘mobile’ technology have in common? If trying to resolve multiple company goals simultaneously is like a game of ‘Whack a Mole,’ as noted in my last blog, can ‘mobile’ be th...

TagsRetail bankingInnovation
Mitch MitchellPegasystems - Boston

Are You Playing Whack a Mole with Your Company Goals?

21 February 2014  |  1708 views  |  0  |  Recommends 0

I need to improve my customer experience…oops, I just sent costs through the roof! I need to be compliant, but now my customer experience is just nasty. I need to sell more, but my marketing budget ...

TagsRetail bankingInnovation
Mitch MitchellPegasystems - Boston

Oz, The Great and Powerful..

19 December 2013  |  1584 views  |  0  |  Recommends 0

…Are We Guilty of Blowing Smoke? In my last blog I talked about recent increases in lending being a good thing, as long as lending policies remain prudent and conservative. Now, I want to look at tra...

TagsRetail bankingInnovation
Mitch MitchellPegasystems - Boston

Rock Ballads We Could Learn from

11 December 2013  |  1806 views  |  0  |  Recommends 0

“So here I go again…walking down the only road I’ve ever known.” Yes, it’s the lyrics from a Whitesnake song! But I kept singing it whilst reading about recent moves in the UK lending market. And th...

TagsRisk & regulationRetail banking
Mitch MitchellPegasystems - Boston

Making Business Personal Again

05 November 2013  |  1385 views  |  1  |  Recommends 0

My parents ran a small, largely cash business. My mum would make weekly runs to the bank on the bus with a plastic shopping bag of cash, on the understanding that no one bothered to mug a middle aged ...

TagsRetail bankingInnovation
Mitch MitchellPegasystems - Boston

Making a Pin, Breaking a Mould.

18 October 2013  |  1536 views  |  0  |  Recommends 0

You can find references to the power of specialisation and the division of labour back to the 4th Century BC when Xenophon said “he who pursues a very specialised task will do it best”. Then, in more ...

TagsMobile & onlineRetail banking
Mitch MitchellPegasystems - Boston

Financial Lending - Learning from Industrialisation!

04 September 2013  |  1327 views  |  0  |  Recommends 0

Banks are under intense regulatory pressure to improve their services and mitigate financial risk while providing more lending to businesses and consumers that’s critical for a return to growth in man...

TagsSibosTransaction banking
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