26 July 2014

Devil's Advocate

Roger ElwellYes Please - Colchester

Charging for Use of ATMs

24 August 2011  |  4771 views  |  3  |  Recommends 0

I think the move to charging certain people for use of other banks' ATMs is deplorable - and we have been here before, only to see it dropped. Some of us remember that the introduction of ATMs was driven not only by customer convenience, but also by cost cutting initiatives. It was deemed cheaper to dispense by machine than it was to do so over t...

TagsCardsRetail bankingGroupTransaction Banking
Roger ElwellYes Please - Colchester

Card Glitch Shows Why Cash and Cheques Should Stay

24 August 2010  |  4673 views  |  1  |  Recommends 0

The problem that Barclays had last weekend shows why it is that cash and cheques should stay for the foreseeable future. At least the handing over of pieces of paper and coinage isn't hit by a systems failure like the one they experienced. Of course, most people don't carry much in the way of cash around with them these days, and they wouldn't ha...

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Roger ElwellYes Please - Colchester

Car Insurance Technology Not Joined Up

15 July 2010  |  4717 views  |  1  |  Recommends 0

I'd love someone to explain why it seems impossible these days to get any degree of consistency from organisations, especially when they have so much computing power available to them. I recently got...

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Roger ElwellYes Please - Colchester

The Death of the Meeting: I Blame Technology

24 June 2010  |  4906 views  |  3  |  Recommends 0

It was in a meeting the other day that I finally realised that I am getting old. As I made my weary way home, I mused on this sudden insight and found myself reminiscing about the old days, when meet...

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Roger ElwellYes Please - Colchester

Card Payment Charges: Not the Rip-Off the BRC Thinks

18 June 2010  |  4618 views  |  1  |  Recommends 1

What a joke. Does the BRC really believe that any transfer of profits from the banks to the retail community will be passed on to customers, as they claim in their latest attack on the banks’ char

TagsCardsRetail bankingGroupTransaction Banking
Roger ElwellYes Please - Colchester

Credit Cards: Cashback RIP

15 June 2010  |  4133 views  |  2  |  Recommends 0

Are we witnessing the beginning of the end for cashback on credit cards? I recently received a letter from my credit card provider, advising that in future I will need double the points to obtain the...

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Roger ElwellYes Please - Colchester

Beating Nationwide's Over the Counter Ban

13 April 2010  |  4598 views  |  2  |  Recommends 0

Brilliant initiative from Nationwide, to restrict peoples' in-branch access to their own cash. It ignores those who don't want to draw £100 or more out and don't trust cash machines (like many elderl...

TagsCardsRetail bankingGroupTransaction Banking
Roger ElwellYes Please - Colchester

The Flaw in Paperless Statements

06 April 2010  |  6285 views  |  5  |  Recommends 1

Interesting event occurred last week that highlighted a flaw in the drive towards paperless statements and invoices. So many organisations are now trying to encourage people to stop receiving paper a...

TagsCardsPaymentsGroupInnovation in Financial Services
Roger ElwellYes Please - Colchester

How Not to Fight Card Fraud

10 March 2010  |  4180 views  |  1  |  Recommends 0

Interesting to read that card fraud has taken a dive - a welcome development I guess for the industry, and for customers, who ultimately bear the cost and, when they are the subject of fraud, the worr...

TagsCardsOnline bankingGroupTransaction Banking
Roger ElwellYes Please - Colchester

A Debit Card Development that Could Cost Us A Packet

22 January 2010  |  4098 views  |  1  |  Recommends 1

I saw an interesting article in the Daily Telegraph the other day, which suggested that the Authorities are considering adding connected lender liability to debit card purchases. If this gains tracti...

TagsCardsRetail bankingGroupTransaction Banking
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