23 October 2014

Please Engage Brain

Keith Appleyardavailable for hire - Bromley

Barclays On-line Banking deserves better error messages

02 January 2014  |  6118 views  |  1  |  Recommends 0

Yesterday 1st January I logged in to Barclays Internet Banking as usual, to make a payment to a new Payee. When I progressed to submit the payment, I got an error message no.6 "we have technical issues, please try again later". Thinking the service might be down for planned outages on it being New Years Day, I waited 5 hours and tried ag...

TagsMobile & onlinePaymentsGroupWhatever...
Keith Appleyardavailable for hire - Bromley

RBS does have robust procedures

01 October 2013  |  2600 views  |  0  |  Recommends 0

I consider myself primarily an RBS Customer, with other on-line accounts at many other Banks including Barclays & Halifax. Overall I am very reassured by the RBS processes, however ..... I do find it a pain that if I need to change the transaction reference to a pre-existing Payee (eg Invoice number), I do have to dig out the Cardreader. Whe...

TagsMobile & onlinePaymentsGroupWhatever...
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Keith Appleyardavailable for hire - Bromley

National Savings and Investments are rather too lethargic

17 April 2013  |  11853 views  |  0  |  Recommends 1

National Savings & Investments : Once you've bought your Premium Bonds online then you are ’obliged’ to register with NS&I’s "Online and Phone Service", ostensibly for your “Securit...

TagsSecurityMobile & onlineGroupWhatever...
Keith Appleyardavailable for hire - Bromley

RBS Internet Banking is not for the English

28 January 2013  |  4480 views  |  0  |  Recommends 0

I had fun with RBS Internet Banking on Sunday. When I went to Login as usual via a page dedicated to RBS Customers in England, I got an error message that my Login credentials hd not been recognised. ...

TagsMobile & onlineGroupWhatever...
Keith Appleyardavailable for hire - Bromley

RBS don't seem to understand basic book-keeping rules

26 June 2012  |  5324 views  |  5  |  Recommends 2

RBS is reported as saying that all Customer Accounts are back to normal. They may well be from a monetary perspective, but the data still remains corrupt. I now have on my Business Account 3 BAC...

TagsOnline bankingPaymentsGroupWhatever...
Keith Appleyardavailable for hire - Bromley

Citi demonstrates lack of good Security practice - ditto BBC

16 June 2011  |  5173 views  |  1  |  Recommends 0

As reported, this greatly surprises me - apparently placing the Credit Card number within the URL, and thus by changing the URL exposes other Credit Card details within having to go through the Access...

TagsCardsSecurityGroupWhatever...
Keith Appleyardavailable for hire - Bromley

How Security savvy are Sony?

28 April 2011  |  5270 views  |  3  |  Recommends 0

Yesterday (Wed) we had Sony being not very re-assuring, saying "While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided y...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyardavailable for hire - Bromley

How to get hold of 8 million dollars

05 April 2011  |  5961 views  |  0  |  Recommends 0

I recall some 25 years ago being told via e-mail to change the Bank Account that my employers Direct Debits would be credited to from a High Street branch of Lloyds to one in a small local village wit...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyardavailable for hire - Bromley

Epsilon breach is quite far reaching

05 April 2011  |  4144 views  |  0  |  Recommends 0

I've worked with Epsilon on a few occasions over the years. Hilton Hotels has outsourced all of the processing associated with their HiltonHonors Loyalty program to Epsilon, which includes having your...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyardavailable for hire - Bromley

How Visa card-to-card cash transfer work in practice?

28 February 2011  |  9965 views  |  1  |  Recommends 0

Be interested to fully understand how it works - for example : a) how does the recipient get informed that the funds are available? b) if they go to the ATM to withdraw the funds as Cash, what are ...

TagsCardsPaymentsGroupWhatever...
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