01 August 2014

Chris Dunne

Chris DunneVocaLink Limited - London

Mobile services strengthen customers’ bond with banks

09 July 2014  |  2170 views  |  5  |  Recommends 0

The way bank customers access and manage their finances is evolving at a rapid pace. While the physical branch was once at the centre of a retail institution’s offering, this model has witnessed enormous change in recent years, according to a new report from the British Bankers Association (BBA) and EY. The second Way We Bank study has found t

TagsMobile & onlinePaymentsGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

Labour’s three objectives for banking reform

09 May 2014  |  1632 views  |  0  |  Recommends 0

With the UK parliamentary elections only a year away, the shadow Financial Secretary to the Treasury Cathy Jamieson MP has set out Labour’s views on retail banking and the payments market in particular. Speaking at a payments industry dinner last week at the Armourer’s Hall, she couldn’t resist pointing out that as a Labour politician locked in a...

TagsPaymentsRetail bankingGroupInnovation in Financial Services
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Chris DunneVocaLink Limited - London

What stops people switching bank accounts? The Abbey habit

30 January 2014  |  2721 views  |  1  |  Recommends 0

The new Current Account Switching Service in the UK has now been live for four months, and has been accompanied by a pretty impressive marketing campaign – TV ads, radio, print, web and even billboard...

TagsMobile & onlineRetail bankingGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

PaySwarm: the most disruptive innovation in payments

19 September 2013  |  4704 views  |  1  |  Recommends 0

PaySwarm has the potential to fundamentally change the way payments are made online. But why is this one different from the umpteen other funky web based payment innovations? Firstly, it is free. O...

TagsPaymentsSibosGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

The future of trade finance

18 September 2013  |  2790 views  |  0  |  Recommends 0

An efficient and effective trade finance market is vital to a country's prosperity and to the survival of thousands of individual companies in the supply chain, but it is an incredibly clunky, paper-b...

TagsPaymentsSibosGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

McKinsey forecasting big changes and growth in payments

16 September 2013  |  2758 views  |  0  |  Recommends 0

One of the best sessions at Sibos today came from McKinsey, who for the third year in a row fielded Philip Bruno and Marc Niederkorn to forecast what’s likely to happen to payments over the next few y...

TagsSibosTransaction bankingGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

PSD2: Access all areas

10 September 2013  |  1915 views  |  0  |  Recommends 0

The motive behind the proposed changes to the Payment Services Directive is entirely sensible: payments innovation has leapt ahead of payments regulation and this is the Commission’s attempt to catch ...

TagsPaymentsTransaction bankingGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

Will Liberty Reserve prompt the regulation of Bitcoin?

29 May 2013  |  2847 views  |  3  |  Recommends 0

The dramatic closure of Liberty Reserve digital money service by US authorities on the grounds that it is “the financial hub of the cyber crime world” is going to drive increased regulatory interest i...

TagsPaymentsRisk & regulationGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

More pain looming for the big UK retail banks

01 May 2013  |  2808 views  |  0  |  Recommends 1

Any lingering hopes that there was light at the end of the tunnel for UK retail banks were dashed last week by Baroness Susan Kramer, a leading light in the House of Lords for banking reform and chair...

TagsPaymentsTransaction bankingGroupInnovation in Financial Services
Chris DunneVocaLink Limited - London

Bank branches - going, going, gone

09 April 2013  |  3185 views  |  3  |  Recommends 0

In 1995 the average UK customer of HSBC visited the branch just over twice a month; in 2012 they only popped in just over three times a year. This illuminating statistic came from Brett King in an en...

TagsMobile & onlinePaymentsGroupInnovation in Financial Services
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