23 October 2014

Disruption in Retail Banking

Growth in internet and mobile technologies has transformed many industries and economies. The market forces and competitive landscape has completely changed in many sectors. iTunes has fundamentally changed music industry, Amazon has driven most big brick and mortar book sellers out of business, Expedia is one of the worlds' biggest travel company….. the list goes on. Internet and mobile technologies are big disrupters for most industries. What started (and tapered a bit!) with the dot com boom of 2000 has become a lethal threat to most business models today. Powered by mass adoption in mobiles phones, proliferation of smart phones and cheaper band-width, internet and mobile technology have changed many industries. The banking industry in has been dominated by a handful of big global or regional banks for 100s of years. While the credit crisis has shaken this industry, the core market forces for the industry have not changed. Will Innovation in Internet and Mobile technologies disrupt retail banking? Will there be 5 new names in global top 10 retail banks in 2020?
David BomserOracle - Jacksonville

Know, Wow, and Empower Customers

16 September 2014  |  1139 views  |  0  |  Recommends 0

Making Customer Insight Analytics Actionable Like most large commercial banks, I’m sure that my bank views my checking account for exactly what it is on its balance sheet, a liability. To be fair, I treat it as my personal controlled disbursement account. Money is directly deposited semi-monthly, and evaporates just as fast to cover my mortgage,...

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Elizabeth LumleyFinextra - London

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Martin DempseyCerteco - London

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