Anand Vaidya Principal Solutions Consultant at Icon Solutions
Every bank today is navigating a relentless stream of new requirements: ISO 20022 adoption, 24x7 real‑time rails, open banking mandates, digital currency experiments, and the practical application of AI across risk and operations. These trends all point to a single strategic need, a consolidated, flexible payments infrastructure that can support an...
49 mins
Joris Lochy Product Manager at Intix | Co-founder at Capilever
In recent years, financial institutions have been making increasingly bold decisions about who they are willing to bank. The practice of debanking (closing or denying accounts based on perceived risk or unprofitability) has shifted from back-office policy rooms to the center of public, political, and legal debate. For example, the Nigel Farage–Co
1 hour /regulation /inclusion Financial Inclusion
Anna Mazur Project Manager at Simply Contact
Reliable and secure support in the fast-moving crypto world transforms operations. The selection of customer service companies for crypto requires partners who manage market volatility and technical complexity while maintaining compliance standards. In this article, we'll explore how five standout providers are doing just that. What makes a solid...
1 hour /crypto Customer Service 2015-2019-2025
Rohan Parikh Rohan at Parikh
PE firms have plenty of AI demos and pilots, all promising faster diligence and instant EBITDA lift. The problem is most of them fail when people try to use them in their actual daily work. In other words, when an investment team member applies AI and is up against messy data, tight deadlines, auditing requirements (i.e., the messy reality of how ...
3 hours /ai /startups Alternative Investments
Julia Streets CEO and Founder at Streets Consulting Ltd
I recently had the privilege of chairing the Women in Payments Dubai Symposium and listened to a fascinating discussion on the importance of male allyship in achieving gender parity. As a female founder and CEO working with start-ups, scale-ups, global organisations and industry trade bodies in the financial services sector, but also in my capacit...
3 hours
Priyanka Rao Content Strategist
How Banks Can Balance AI Automation With Real Human Support Banks face rising contact volumes, shrinking patience levels and pressure to resolve issues faster. AI offers speed. Customer support outsourcing offers scale. Neither solves the real problem alone. Customers expect automation to work for simple tasks and a human to step in the moment mon...
3 hours /ai /regulation
John Bertrand MD at Tec 8 Limited
Financial fraud has become one of the UK’s most damaging, persistent, and underestimated national threats. The appointment of the UK’s first Fraud Minister marks a decisive moment—one that could, if executed effectively, reshape the country’s economic resilience, restore its global leadership in financial services, and provide meaningful protectio...
5 hours /payments /crime The future of Payments in Europe
Foday Joof Principal Economist at Central Bank of The Gambia
This blog is motivated by a simple but powerful question that Dr. Momodou Jallow asked me during the recently concluded forecasting round in preparation for the Monetary Policy Committee (MPC). He turned to me and said: “Do you think The Gambia’s inflation will return to its 5% medium-term target?” I paused for a moment, perhaps longer than I reali...
6 hours
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
Start with Why is an absolute must-read - if you ask me. I have recommended it to hundreds in discussions and even named my own enterprise - Why-Advisory Oy after it. It is striking, that when you have an especially inspiring discussion partner I often discover that he or she has read the book. The purpose - what is good for the customer or socie...
9 hours /regulation /retail Innovation in Financial Services
Andrew Abraham Global Managing Director of Data Quality at Experian
AI is transforming industries at unprecedented speeds. Looking ahead, new research we have released today reveals that while 90% of UK business leaders agree that high-quality data is essential for Responsible AI, only 43% are confident their data is strong enough to support it. Responsible AI – the principles and practices that guide the ethical ...
10 hours
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