31 July 2014

Online Banking

This community is for discussion of developments in the e-banking world, including mobile banking. This can include all the functional, business, technical, marketing, web site design, security and other related topics of Internet Banking segment, including public websites of the banks and financial institutions across the globe.
Brett KingMoven - New York

TSB may have blown their biggest brand opportunity yet

17 July 2014  |  3583 views  |  8  |  Recommends 0

Last night as I got home from a Korean-town dinner in NYC with the Moven management team, I got a message via Facebook from Rob Findlay (Next Bank) about a recently launched Youtube video supposedly promoting the upcoming revamped TSB website - sort of a trailer for the future launch and the accompanying news story on Finextra hailing their 're...

TagsMobile & onlineInnovation
Alex BrayMisys - London

Retail channels - competing and cannibalising?

15 April 2014  |  2329 views  |  1  |  Recommends 0

Over the years, the banking industry has been adapting to a consumer migration from bricks-and-mortar branches, to digital points of interaction. To handle this movement, banks have built up the range of functionality in each of their multiple channels to deliver the best possible customer experience: delivering ‘multi-channel banking’. This appr...

TagsMobile & onlineRetail banking
More blog posts
Alex BrayMisys - London

Is Social Media a Channel?

05 March 2014  |  2003 views  |  0  |  Recommends 0

I see and hear this a lot nowadays - in presentations and conversations. To be honest, apart from the questionable grammar of the question, I think the answer is pretty simple - NO! But scratch away...

TagsMobile & onlineInnovation
Olivier BerthierMoneythor - Singapore

Personalization comes to digital banking

21 January 2014  |  1860 views  |  2  |  Recommends 0

A personalized customer experience has been a de-facto feature of online services and particularly e-commerce for years. Pioneered by the likes of Amazon and their mining of data to create a truly cur...

TagsMobile & onlineInnovation
Shripad VaidyaOracle - Mumbai

Brett King could not have better timed his visit in Mumbai

16 January 2014  |  2183 views  |  2  |  Recommends 2

Brett King could not have better timed his visit in Mumbai than yesterday So I had great time with Brett King for his seminar on Business of Banking in Mumbai, India conducted by Oracle and CXOToday....

TagsMobile & onlineRetail banking
Alex BrayMisys - London

30th anniversary of Internet Banking: 10 tips to stay on top

25 November 2013  |  2683 views  |  0  |  Recommends 1

The first Internet banking service was launched by the Nottingham Building Society in 1983. Thirty years on, the face of retail banking is unrecognisable, but banks still need to grasp new technologie...

TagsMobile & onlineMobile & online
Alex BrayMisys - London

Skype-hype? Is now the time for video-chat in banking?

04 November 2013  |  2213 views  |  0  |  Recommends 0

I worked on the first web-chat deployment at a high street bank back in 2006. At the time, we were convinced it would deliver us a range of sales and customer satisfaction benefits. And yet, it floppe...

TagsMobile & onlineInnovation
Alex BrayMisys - London

Does IBM's 2-Factor have the X Factor for Mobile Banking?

30 October 2013  |  2493 views  |  0  |  Recommends 1

I'm a big fan – and former employee – of Big Blue. So it's always good to see the innovations that continue to emerge out of the IBM Labs. In their latest offering, reported by Finextra last week (htt...

TagsMobile & onlineInnovation
Alex BrayMisys - London

The Digital Dollar - generating digital channels revenue

21 October 2013  |  1902 views  |  0  |  Recommends 0

If banks don't develop a second generation digital channels strategy, they won't be around in 10 years time. It sounds like a bold statement, but it is a pretty safe bet. Customer behaviours, right a...

TagsMobile & onlineRetail banking
Alex BrayMisys - London

An African Sunrise - new dawn of Internet Banking

10 October 2013  |  4207 views  |  0  |  Recommends 1

It was announced this week at the Commonwealth Telecommunications Organisation’s Annual Forum in Nigeria, that the Alliance for Affordable Internet (A4AI) is to be launched to drive down the artif

TagsMobile & onlineRetail banking
Previous 1 | 2 | 3 | 4 | 5 |Next
 
1,449
Active bloggers
31,635
Members
7,862
Posts
10,754
Comments

Top bloggers: 30 days

Most viewed Engaging
Brett King

Brett King is an Amazon bestselling auth...

Who is commenting on Online Banking posts

Lorraine Donington
Brett King
Steve Ellis
Matt White
Chris Errington
Jane Adams
Ketharaman Swaminathan
Daniel Smith
Alexander Peschkoff
Shripad Vaidya
Mark Pavan
Olivier Berthier