David Villaseca

Global Head of CX, Marketing & Sales at Oracle Financial Services Group

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Bio Based in Silicon Valley, global responsible for the development and adoption of Customer Experience, Marketing, Sales and Service solutions for banks, insurance companies and fintechs Career History Digital Banking, Marketing and Sales leader. 20 Years building business across USA, EMEA, LATAM, APAC, for tech corporations (Oracle, Accenture), global banks (BBVA, Santander) and consumer brands (Coca-Cola, LVMH, Peugeot). Board Member of California Chamber of Commerce. Former Forbes Choiseul Top Leaders under 40

Blogs

Artificial Intelligence and Financial Services

How financial services leaders and HR teams can leverage analytics for strategic partnerships?

05 Nov 2021

According to The Business Research Company, the financial services market—encompassing everything from insurance and payments to lending and money management—is expected to reach $28.5 trillion by 2025. This growth results from companies rearranging their operations and recovering from the impacts of the COVID-19 pandemic. HR teams need to provide...

Digital Sales

The Adaptive Bank: Integrating Front and Back Office for Superior Customer Engagement

08 Jan 2021

The unprecedented global economic events of 2020 forced financial institutions to reimagine how they engage with customers. The shift in societal norms has heightened the need to improve customer experiences—quickly and in new ways to stay competitive and relevant. Meanwhile, digital consumerization has continued to increase the demand for ultra-p...

Digital Sales

Connecting with Millennials & GenZ candidates in Financial Services: Intelligent talent acquisit

13 Dec 2019

Millennials and Generation Z already represents 49,7% of U.S. population, which is a challenge for the ability to recruit, hire and train a diverse workforce for banks and insurance firms. Millennials & Gen Z in a transforming Financial Services industry Banks and insurance firms are fighting the war for talent - and nearly all major banks are

Digital Sales

Are Banks really responsible in a digital world? Challenges on United Nations COP25

04 Dec 2019

This week, we held a discussion on Responsible Banking on the 25th United Nations Climate Change Conference (COP25). It connected different experts from Bank of Spain, Santander, etc. In terms of green banking, the EU is considering a “green supporting factor” for bank lending: for example, encouraging banks to finance energy-efficient homes, zer

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