Profile
Location
Bangalore
Member since
2008

Jay's blog archive

2017 (1) 2012 (1)
Jay Kavala

Jay Kavala

Director- Product Management Clari5 at CustomerXPs Software Private Limited
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Bio Jayaprakash leads product management, pre-sales, alliances & business development across the globe for Clari5 product suite. He brings in over 14 years of rich experience in FinTech space with in-depth understanding of business, domain and technologies covering both products and services. Career History In his previous roles at Wipro, Jayaprakash has successfully handled multiple banking domain consulting assignments for large banks across US, UK across core banking, internet banking, mobile banking, credit cards, lending, payments and cash management.

Blogs

 

Customer Liability in The Age of Digital Banking

21 Jul 2017

Who is liable for money lost when fraud occurs in a customer’s bank account or card through illegal access/use of ATM or any of the Digital Channels (Internet Banking, Mobile Banking, Payments, E-wallets, etc.)? The answer depends on the country where the account is being operated. While the customer is responsible for the safe keeping of his/her A...

 

The liability question in electronic banking fraud

28 Aug 2012

Who is liable for the lost funds when fraud happens in a customer’s bank account through the illegitimate access/use of ATM or internet banking or mobile banking? Answer to the question depends on the country in which the account is being operated. Currently, in India, the liability equation is completely skewed in favor of the bank. Customer is r...