16 Jul 2013
Capital is expensive, compliance is exacting, competition is intense and customer dynamics have changed – that, in brief, is the 'New Normal' in banking. As the pressure on margins and profitability mounts, banks will have to review and streamline existing operating structures to increase efficiency and productivity. Most importantly, being custom...
08 Jul 2013
Cloud computing is more than just a technology; it's a model for disruptive business transformation. And like any business transformation endeavor, it has to be supported by some fundamental realignment in organization structures, processes and even culture. Take for instance the rather radical concept of distributed IT decision making in the clou...
11 Jan 2013
When you consider the furor about the monthly debit card fee in the U.S. or the Bank Transfer Day campaign, it is easy to understand why banks are wary of social media. However, they cannot afford to stay away much longer. Social networks happen to be the favorite hangout of online users… and there are a billion of the latter, and growing. Banks si...
24 Jul 2012
Though it might seem like it, FATCA is not just another regulation or compliance requirement form the US. Rather, it covers the entire banking value chain of US clients with offshore accounts and requires completely new and extended information and reporting systems, thereby impacting the banking industry globally. I won’t go into the basics of FA...