18 April 2014

Latest resources

Latest Analysis

Bitcoin 101

21 March 2014  |  Source: Wells Fargo  |  0

Nick Bennenbroek, head of currency strategy at Wells Fargo gives his take on Bitcoin.

Changing channels

11 February 2014  |  Source: Capgemini  |  0

Capgemini explores key emerging technology trends that are changing the way banks do business.

Grabbing value from big data

10 February 2014  |  Source: Capgemini  |  0

Capgemini explains how financial services companies can harness the innovative power of big data.

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Latest Case studies

Automating the payments queue

14 April 2014  |  Source: Blue Prism  |  0

The Co-operative Bank achieved 80% savings in processing costs to automate a payment processing oversight procedure that used to be carried out by a team of nine dedicated staff.

ING opens Windows for mobile banking

07 February 2014  |  Source: Capgemini  |  0

In collaboration with ING and Microsoft, Capgemini created a new multiple platform architecture for making ING's mobile applications available for Windows users.

Painless payments

09 September 2013  |  Source: Misys  |  0

Misys takes the pain out of payments for Nordea

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Latest Market commentary

Navigating the new normal

29 August 2012  |  Source: Boston Consulting Group  |  0

Becoming more customer-centric - while improving operational excellence - is critical to success in retail banking today, says the Boston Consulting Group.

Show me the money

19 April 2012  |  Source: Fumiko Hayashi, Kansas City Fed  |  0

Fumiko Hayashi, a senior economist at the Federal Reserve Bank of Kansas City, examines the likely triggers for consumer adoption of mobile payments.

Recalibrating for central clearing

27 March 2012  |  Source: Bank of England  |  0

A Bank of England paper exploring the likely impact of central clearing on OTC derivatives markets.

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Latest Research

The future of cash? It's all in the data

04 April 2014  |  Source: Federal Reserve Bank of Richmond  |  0

This paper from the Federal Reserve Bank of Richmond uses transaction-level data from a large discount chain together with zip-code-level explanatory variables to learn about consumer payment choices across size of transaction, location, and time.

Online account takeover

31 March 2014  |  Source: ACI Worldwide  |  0

ACI Worldwide presents the results of a survey into commercial account fraud among North American and global banks.

Banking 2020

12 March 2014  |  Source: PricewaterhouseCoopers  |  0

Nearly three quarters of US retail banking executives view non-traditional competitors as a serious threat, says new PwC report.

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Latest White papers

Extending the reach of process automation

14 April 2014  |  Source: Blue Prism  |  0

The role of IT in business-driven process automation

Robotic outsourcing

14 April 2014  |  Source: Blue Prism  |  0

Robotic automation is emerging as a threat to traditional low-cost outsourcing says HfS Research.

The BPO robots

14 April 2014  |  Source: Blue Prism  |  0

Robotic automation has the potential to change the BPO marketplace asserts HfS Research.

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