The role of IT in business-driven process automation
Robotic automation is emerging as a threat to traditional low-cost outsourcing says HfS Research.
Robotic automation has the potential to change the BPO marketplace asserts HfS Research.
Blue Prism commissioned Forrester Consulting to evaluate the challenges of creating an effective robotic automation service.
It is essential to see Acceptance as not just about technology, says Capita, it also includes transformational changes to end-to-end business processes, taking the business users with you using a strong communications programme.
Do automation and Agile techniques complement each other, asks Capita
Capita identifies the business changes that face organisations as they prepare for the introduction of a single euro payments area.
Capita explains how to assure the success of Agile methodologies in a regulatory environment.
Capita underlines the benefits of using a managed service quality framework to measure IT success criteria against business outcomes.
ACI explains how to drive higher profits from payments.
Capgemini explains how investment banks can best prepare themselves to cope with evolving regulations.
© Finextra Research 2014