In the age of ‘customer experience’ many parts of the bank are striving to realign channel and product silos towards a customer-centric business model. However, before these ‘sexy’ initiatives can be implemented it is important to centralise, integrate and streamline operations and processing covering the core of transaction banking – cash management, trade finance and payments.

Finextra and Misys have gathered a panel of industry leaders to discuss the evolution of payments processing and transaction banking operations.

• Ruth Wandhöfer, Head of Regulatory & Market Strategy, Citi Transaction Services
• Linda McLaughlin-Moore, Head of Cash Management and Liquidity EMEA at JP Morgan
• Barry Kislingbury, global solutions manager, payments and messaging, Misys

Watch a preview of this webcast now:

The panel will discuss:

• Globalisation is playing a greater role in the financial supply chain – how are banks responding to this? By expanding their global reach or is a partnership model a better strategy to serve global corporate customers?
• How will Basel III affect traditional trade finance and the supply chain?
• Reducing complexity and reducing costs is a dominate concerns of transaction banks - are we seeing more demand for payment hubs to reduce heterogeneous environments?
• What are the challenges and barriers to fully integrate their back office operations and payments processing?
• What will be the main strategic focus for banks while managing their transaction services or cash management business over the next year?