Join Finextra and IBM on 26 January 2012 at 08.00 for a breakfast briefing at the Brewers’ Hall featuring presentations and debate on innovation and enhancements in content and client relationship management in wholesale banking.

This event will consist of a keynote address followed by an energetic panel debate and offer delegates the opportunity to discuss topical issues and network with their peers.

Speakers include:

• Michael Spiegel, Head of Trade Finance & Cash Management Corporates, GTB, Deutsche Bank
• Charles Henry Dubarry de Lassale, Head of Direct Channels and Integration, GTB, HSBC
• Mauro Bonacina, Vice-President & Relationship Officer, Southern Europe, Treasury Services EMEA, BNY Mellon
• Drew Wilson, Financial Services ECM Leader UKI, IBM
• Rashik Parmar, President, IBM Academy of Technology & IBM Distinguished Engineer
• Barrie Hoban, Banking ECM Sales, IBM

The event will examine a range of topics including:

• Designing customer-driven case handling systems
• Removing delays in lending and exception handling
• Improving speed and overall customer experience for account opening and client on-boarding
• Dramatically reducing paper trails, while reducing risk and improving compliance
• Fraud prevention and detection
• Enhancing client insight to drive-up, cross-sell and tailor new product and service offerings

Places at the event are reserved for employees of banks and regulated financial services firms.  Attendees are individually vetted to ensure a high level of networking opportunities.

The agenda for the event is available for download below.