E-government and online shopping are on the increase, but the use of cross-border financial services still lags some way behind.
At the European level a number of electronic identity cards (eIDs) and the qualified electronic signature (QES) do already exist. Together they possess the potential to form another of the foundations of the internal market for financial services – especially for opening accounts.
The future of e-services hinges on two mutually reinforcing developments: harmonising the diverse regulatory regimes across Europe and boosting acceptance among the general public.» Download the document now 394.6 kb (PDF File)