Hypo Alpe-Adria-Bank ranks in the top five banks in Croatia that offer financial services to individuals, sole proprietors, and corporate entities. Since entering the Croatian market in 1994, the bank has focused on being at the forefront of innovation and offers a broad range of products and services.

To address the growing, sophisticated needs of banking customers for "anytime, anywhere" access to their accounts throughout the country, Hypo Alpe-Adria-Bank required an integrated, authentication platform that secured its internet and mobile banking, while also offered a flexible, future-proof framework for adding multi-factor authentication to respond to current and evolving online threats. In addition, it was critical for the bank to deploy a convenient authentication solution that could provide their customers with an exceptional experience.

"HID Global is a recognised brand and offers secure identity solutions to ensure our customers' trust in online and mobile banking," said Mr. Alberto Skendrović, executive director Organisation/IT with Hypo Alpe-Adria-Bank in Croatia. "We do not see any authentication solution that can compete with HID Global."

"Our goal is to deliver an exemplary experience to our customers," said Harm Radstaak, managing director EMEA with HID Global. "We are delighted that HID Global's advanced identity assurance solutions have enabled Hypo Alpe-Adria-Bank to increase their customers' loyalty and deliver on its promise to offer innovative and secure mobile and internet banking services."

The bank implemented two-factor authentication for its innovative mobile banking solution. This deployment of HID Global's ActivID Authentication Appliance was a critical component for providing their customers peace of mind when accessing banking services from anywhere and from multiple devices. It also strengthened Hypo Alpe-Adria-Bank's multi-channel strategy by applying consistent security across multiple service channels, thus adhering to common best practices for online banking.

Based on its continued successful relationship with HID Global, the bank continues to confidently rely on genuine HID solutions to secure new service offerings for small- and medium-sized retail, corporate and mobile banking customers.