NatWest customers were locked out of online banking services for the second time in a week, as the accident-prone UK bank fell victim to a Distributed Denial of Services attack.
On the day it was fined EUR725 million by the EU for rate rigging, Deutsche Bank has confirmed that it has banned traders from using chat rooms, which have proved a fruitful hunting ground for regulators sniffing out market manipulation.
RBS chief Ross McEwan has admitted that the bank has failed to invest properly in its IT system for decades after customers were left unable to access their money or pay for goods on Cyber Monday.
RBS is pleased to announce the disposal of its remaining approximate 20% economic interest in the WorldPay global payments business, to a consortium of Advent International and Bain Capital, the current owners of the majority stake in the business.
Its reputation in the gutter, the Royal Bank of Scotland has embarked on an aggressive, proactive social media programme designed to help win over disgruntled customers.
NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that it is helping the Royal Bank of Scotland (RBS) deliver convenient banking services for its customers.
Barclays, The Royal Bank of Scotland and Citigroup have banned traders from using chat rooms in the wake of a series of scandals over manipulation of bank interest rates, according to the Financial Times.
Simon Newstead, head of market engagement at RBS, talks about the importance of harmonising the payments market and the role regulation plays in this.
Global non-cash payment volumes continue to surge, with more than 333 billion transactions in 2012 as cards and mobile services grow in popularity, research from Capgemini and RBS suggests.
HSBC is Britain's most engaged bank on social media, using the likes of Twitter and Facebook to provide prompt customer service, according to research from IMGroup.
© Finextra Research 2013